Product Manager – Pix Regulatory

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead the team responsible for Pix regulatory initiatives within the Pix & Open Finance Tribe.

• Eliminate obstacles and deliver significant projects in small, cohesive, high-value increments.

• Make decisions driven by data, based on concrete facts, while defining and tracking product metrics.

• Cultivate a profound understanding of customers to provide solutions that balance value and effort.

• Discover opportunities to enhance engagement and conversion through strategic improvements to product journeys.

• Contribute to the product’s strategic vision by establishing objectives that align with the business, market, and customer needs.

• Advise and inform company teams about product modifications and collaborate with Marketing on customer communications.

• Define and oversee the roadmap for DICT, MED, official requests, and Pix compliance.

• Monitor and interpret Central Bank regulations, resolutions, and manuals, planning adjustments within regulatory deadlines.

• Collaborate closely with Legal, Compliance, AML/CFT, Fraud Prevention, Operations, and Customer Support.

• Enhance DICT and MED workflows, including key management, portability, claims, infraction notifications, fraud markings, precautionary blocks, and returns.

• Ensure that requests from judicial and government authorities are managed swiftly, traceably, and within legal deadlines.

• Identify and automate manual processes to reduce costs, operational risks, and reliance on operations teams.

• Define and track compliance, regulatory deadlines, fraud, and operational efficiency indicators, with governance and reporting to leadership.

• Assist in certification processes, testing, and interactions with the Central Bank.

• Maintain up-to-date documentation and disseminate regulatory knowledge.

⛳️ Requirements

• Prior experience as a Product Manager, focusing on user journeys.

• Proficiency in data analysis and core product metrics.

• Strong verbal and written communication skills.

• Familiarity with Design Thinking or knowledge of UX/UI.

• Substantial experience as a Product Manager in financial, payments, or regulated products.

• Comprehensive knowledge of the Pix payment scheme, including its regulations, DICT, MED, and infraction notifications.

• Experience with regulatory and compliance matters while working closely with Legal and Compliance.

• Capability to interpret regulations and translate them into requirements, business rules, and acceptance criteria.

• Experience managing initiatives with strict deadlines and multiple cross-functional dependencies.

• Ability to make risk-based decisions while balancing compliance, security, and customer experience.

• Familiarity with technology squads and tools such as Jira and Confluence.

• Nice to have: experience in a fintech.

• Nice to have: SQL knowledge.

• Nice to have: experience in digital product development.

• Nice to have: professional training courses in the field, such as Tera or PM3.

• Nice to have: knowledge of AML/CFT, fraud prevention, and Brazil’s LGPD data protection law.

• Nice to have: experience with certification processes or direct interactions with the Central Bank.

• Nice to have: experience automating operational processes.

• Availability to work 8 hours per day, Monday through Friday.

🏝️ Benefits

• Medical and dental insurance with no co-pay.

• Life insurance.

• Prescription medication allowance.

• Fitness allowance.

• Four free therapy or nutritionist sessions per month.

• Quick massages at headquarters.

• Flexible meal allowance on a Visa card.

• Complimentary food at headquarters.

• Childcare allowance.

• Parental support program.

• Extended maternity and paternity leave.

• In-company training platform.

• Education allowance covering 70% of undergraduate and language course tuition.

• Subsidy for purchasing courses and books.

• Home office allowance.

• Work equipment.

• Home office furniture allowance.

• Partnership with WOBA for access to coworking spaces throughout Brazil.

• Birthday-month day off.

• Happy hour allowance.

• Referral bonus for new hires.

• Annual performance-based bonus.

• Stock option plan.

• No dress code.