Product Manager – Domains & DNS

This is a fully remote position, open to applicants in Portugal, +6 more countries.

📋 Description

• Oversee the complete process of TLD integrations and accreditations

• Develop business cases and assist in registry contracting

• Execute technical integrations and enforce business policies and compliance

• Initiate integrations and transfer them to Domain Operations

• Transition TLDs away from upstream suppliers

• Manage the integration roadmap, prioritizing domains under oversight and margin enhancement

• Assess the margin of each migrated TLD against its business case

• Take charge of the aftermarket product and reseller tools for listing and selling domain names

• Ensure swift and dependable transfers post-sale

• Oversee parking monetization, including provider performance, page-content standards, and reseller revenue sharing

• Manage the expiring domains program, encompassing auctions, drop-catch, backorders, and DAX, while adhering to registry rules and ICANN policies

• Act as the product owner for the registry automation pipeline

• Manage requirements, roadmap, and quality assessment for the registry automation pipeline

• Collaborate with Domain Operations quarterly to finalize the registry automation roadmap

• Assist the Director of Product and Lead PM with the reseller platform and module roadmaps through discovery and specifications

• Prepare Sales, Support, and Marketing teams for integration changes by providing changelogs, internal FAQs, and support briefings

• Engage in agile delivery by participating in grooming, sprint planning, stand-ups, and retrospectives

• Ensure Jira items are sprint-ready and accurate

• Report to the Director of Product and collaborate within the Domains squad alongside Engineering, Domain Operations, Sales, Support, Marketing, and Finance

⛳️ Requirements

• Familiarity with gTLD and ccTLD registry models, accreditation procedures, and regional policy nuances

• Comprehensive knowledge of DNS, EPP, and registry-side processes

• Capability to apply ICANN policies (ERRP, Transfer Policy, DNS abuse obligations) and registry-specific expiration rules in product design

• Understanding of marketplace dynamics, parking yield, auction mechanics, and reseller revenue-sharing models

• Skill in drafting clear PRDs, acceptance criteria, and bug reports

• Proficient in Jira and Confluence

• Comfortable leading grooming sessions

• Experience with EOS is advantageous

• Proficient in quantitative and qualitative analysis

• Ability to deconstruct complex problems and clearly report results

• Experience in managing external registries and collaborating with internal Sales, Support, and Finance stakeholders

• Daily utilization of AI tools and capability to construct AI workflows for documentation and analysis

• Ability to articulate complex topics in a structured manner to both technical and non-technical audiences

• Self-management of time, priorities, and outcomes

• Rapid learner with a confident and judicious approach to AI

• Innovative and adaptive mindset

• Quality-oriented with fact-based assumption testing

• Strong customer focus

🏝️ Benefits

• 100% remote work (you can work from any location, no need to go to the office)

• Paid time off and sick leave

• International team and regular online and offline events to maintain connections

• Internal workshops and knowledge-sharing sessions

• Quarterly reviews and annual salary evaluations

• Flexible working hours

• ISO 27001-certified remote workplace

• Meaningful work with genuine ownership and opportunities to step beyond your comfort zone

• Courses available through the Openprovider Academy

• Structured onboarding process

• Clear Career Framework to oversee your own development

• Virtual Office to connect with colleagues

• Healthy work/life balance

• Support for employee well-being