Product Manager, B2B Customer Solutions

This is a fully remote position, open to applicants in Alaska, +10 more states.

📋 Description

• Take ownership of B2B Customer Solutions products and workstreams, guiding them from development to launch and continuous improvement.

• Lead an engineering team through project execution while managing stakeholders from Commercial, Operations, Legal, Finance, and external partners.

• Oversee the Commercial Solutions B2B product portfolio, ensuring deliverables stay on schedule and communicating progress and risks.

• Formulate product strategy based on company goals, input from the Commerce team, and the needs of internal and external customers.

• Establish standards, dashboards, and processes across ongoing projects to ensure alignment, accountability, and operational excellence.

• Set objectives, identify key metrics, and implement tracking systems.

• Collaborate directly with B2B customers and internal teams in Sales, BD, enablement, marketing, and operations to understand customer challenges.

• Educate sales, enablement, and marketing teams about solutions, existing gaps, and the product roadmap.

• Collaborate with platform and core product teams to define shared services, clarify responsibilities, and deliver comprehensive experiences.

• Influence colleagues in Product, Commercial, and Operations regarding priorities, resource allocation, and trade-offs.

• Articulate the B2B growth strategy and customer requirements within the organization.

⛳️ Requirements

• A minimum of 5 years of experience as a product manager, preferably with extensive experience in B2B/enterprise, SaaS, commerce, or health tech sectors.

• Proven track record of owning complex, revenue-generating products or platforms.

• Familiarity with ERP systems and analytics platforms is advantageous.

• Demonstrated experience executing cross-functional initiatives involving multiple teams, systems, and stakeholders.

• A history of delivering measurable business results.

• Strong business acumen and comfort in engaging with commercial leaders.

• Ability to prioritize initiatives based on revenue impact, margin, scalability, operational efficiency, and strategic alignment.

• Comfortable navigating ambiguous environments while fostering clarity, focus, and high-quality decision-making.

• Capability to contribute to product vision and strategy, translate it into clear roadmaps, and adapt plans as necessary.

• Exceptional written and verbal communication skills.

• Proficient in presenting to and aligning diverse stakeholders on complex subjects.

• Strong interpersonal skills and ability to collaborate effectively.

• Technical fluency in reasoning about systems, APIs, and data flows.

• Experience working across varying scales.

• High level of ownership, initiative, and integrity.

• A sense of humor, grace, and patience to embody Oura’s core values in a dynamic, high-growth environment.

• Must be a resident of the United States; candidates residing in Alaska, Delaware, Iowa, Mississippi, Nebraska, South Dakota, West Virginia, or Wisconsin will not be considered.

🏝️ Benefits

• Competitive salary and equity packages.

• Health, dental, and vision insurance, along with mental health resources.

• An Ōura Ring for yourself, plus employee discounts for friends and family.

• 20 days of paid time off, 13 paid holidays, and 8 days of flexible wellness time off.

• Paid sick leave and parental leave.