Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the analysis and evaluation of product enhancement requests while overseeing the creation of business requirements.

• Act as an internal and external escalation point for designated products and applications.

• Collaborate with Training, Operations, Information Technology, Administration, Finance, and other functional areas to establish product objectives and goals.

• Execute product strategies for assigned products and services.

• Identify risks during feasibility studies and development, communicating issues to senior product management and leadership.

• Develop market test scenarios and obtain end-user approval for product rollout.

• Create product documentation, procedures, and training across relevant platforms.

• Report and update product and solution performance metrics to the strategic product manager.

• Lead research initiatives and analyze necessary modifications and impacts on existing products and services.

• Coordinate and deliver seminars and training for staff, prospective clients, trade associations, current members, and other stakeholders.

• Conduct meetings, monitor development progress, and communicate status updates.

• Act as the primary liaison to Operational Support departments.

• Work collaboratively on cross-functional teams to develop and implement new or enhanced products and services within established deadlines.

• Oversee the impacts of mandates and industry standards on products.

• Partner with Marketing for both internal and external communications.

• Direct product commercialization activities, including maintenance, mandates, industry requirements, or vendor replacements.

• Ensure system readiness throughout the commercialization process with internal and external partners.

• Maintain, lead, and respond to inquiries related to product-focused servicing tickets.

• Attend Velera-sponsored and industry events as necessary.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Technology, or a related field, or an equivalent combination of education and experience is required.

• A combined four (4) years of experience in product management, technical product implementations, and/or business systems analysis supporting technical products is required.

• Experience within the financial and credit union industry is required.

• Experience with core or account processing is required.

• Must be eligible to work in the United States.

• This position is currently not eligible for sponsorship.

🏝️ Benefits

• Competitive wages.

• Medical with telemedicine.

• Dental and Vision.

• Basic and Optional Life Insurance.

• Paid Time Off (PTO).

• Maternity, Parental, Family Care Community Volunteer Time Off.

• 12 Paid Holidays.

• Company Paid Disability Insurance.

• 401k (with employer match).

• Health Savings Accounts (HSA) with company contributions.

• Flexible Spending Accounts (FSA).

• Supplemental Insurance.

• Employee Assistance Program (EAP).

• Tuition Reimbursement.

• Wellness program.

• Remote-first, flexible environment.

• Flexible time off and healthy working norms.

• Psychological safety and wellbeing support.