Product Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Take ownership of the product strategy, roadmap, and execution for AI Lease Ingestion, Payment Runs, Quick Payments, and Email Communications.

• Define and manage the AI lease ingestion roadmap, which encompasses data extraction, property manager review, confirmation, and downstream workflow automation.

• Lead discovery sessions with property managers to gather insights on lease data requirements, identify errors, and establish trust thresholds.

• Collaborate with engineering to shape the structured lease-terms data model.

• Define requirements and acceptance criteria for AI extraction, review interfaces, and correction workflows.

• Manage the roadmap for Payment Runs and Quick Payments, ensuring a seamless, reliable, and automated payment experience.

• Establish safe-by-default payment controls and an automated post-payment process, which includes bank file generation, financial approver workflows, and communications with owners.

• Oversee the email communications workstream and facilitate the transition to a new communications architecture.

• Develop the comprehensive vision for configuration, template management, delivery, and tracking of the Cirrus8 email experience.

• Formulate strategy, roadmap, and backlog across all focus areas, prioritizing customer value, technical feasibility, and business impact.

• Conduct user interviews, contextual inquiries, and workflow analysis; synthesize research into requirements, user stories, and acceptance criteria.

• Collaborate with engineering and customer-facing teams to drive product delivery, ensure alignment, and manage trade-offs.

• Operate in an agile, OKR-driven environment, actively participating in sprint ceremonies.

• Utilize UX and design expertise, lead or contribute to prototyping, engage with the Rexlabs Design System, and offer rollout guidance to support and marketing teams.

• Track product performance and customer outcomes to inform iterative improvements.

⛳️ Requirements

• Demonstrated experience as a product manager in a B2B SaaS environment, managing the roadmap and backlog for complex workflows.

• A solid background in product or UX design, showcasing the practical application of design thinking, prototyping, and experience definition in product decisions.

• Proven experience in writing product requirements, user stories, and acceptance criteria for engineering teams within an agile delivery framework.

• Strong discovery skills, including conducting user interviews, contextual inquiries, and workflow analysis.

• Experience in financially sensitive workflows such as payments, billing, or reconciliation is highly valued.

• Familiarity with shaping AI-assisted or automation features, including accuracy thresholds and human review processes, is highly regarded.

• Knowledge of commercial property management or proptech is a plus.

• Ability to work with OKRs and leverage data and customer feedback to guide prioritization.

• Exceptional communication, facilitation, and stakeholder management skills across product, engineering, and customer-facing teams.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work opportunities.

• Professional development and career advancement opportunities.