Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the Elite product line, including its strategy, roadmap, go-to-market approach, and customer relationships.

• Design the next-generation customer-facing booking, ordering, and payments portal from start to finish.

• Enhance packaging, onboarding, activation, and time-to-value to support a product-led growth strategy.

• Deliver products for a global customer base spanning over 50 countries, with a focus on EMEA localization.

• Establish priorities across sales and booking, event planning, operations execution, finance, and analytics workflows.

• Collaborate cross-functionally with Sales, Services, Marketing, and Customer Success teams.

• Maintain ongoing communication with users and buyers to guide product decisions.

• Utilize AI tools for feedback analysis, drafting Product Requirement Documents (PRDs), and conducting competitive analysis.

⛳️ Requirements

• 4–5 years of experience in B2B SaaS product management or a closely related field.

• Strong experience in B2C product-led growth may also be considered.

• Proven track record of owning a product line or significant product surface at a General Manager level.

• Ability to connect individual contributions to measurable business outcomes.

• Demonstrated ownership, autonomy, and capability to evaluate markets, customers, and opportunities independently.

• Experience in cross-functional leadership with Sales, Services, Marketing, and Customer Success teams.

• Daily utilization of Claude or equivalent AI tools for product workflows.

• Regular engagement with real users and buyers.

• Preferred: experience with product-led growth playbooks utilizing Mixpanel, Amplitude, Heap, Pendo, in-app guides, or self-service onboarding.

• Preferred: experience with pricing and packaging for SMB or mid-market segments.

• Preferred: experience in international market go-to-market strategies.

• Preferred: background in venue, event, or hospitality software.

• Preferred: experience with integrated payments products or integration/marketplace ecosystems.

• Must reside in a qualifying U.S. state without an active salary transparency law; California and other states with such laws are excluded.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations provided during the recruitment process and on the job.

• A workplace dedicated to diversity and inclusion.