Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of products related to loan servicing, payment processing, money movement, valuations, and vendor integrations.

• Drive initiatives concerning borrower payments, bank account validation, appraisals, inspections, and data feeds for capital and servicing partners.

• Oversee projects from initial concept through design, development, launch, and subsequent performance measurement.

• Identify automation and AI opportunities to minimize manual operational tasks.

• Collaborate with engineering teams to drive requirements and prioritize engineering tasks.

• Manage a variety of products across different stages of their lifecycle.

• Transform internal and borrower challenges into a prioritized roadmap and maintain the product backlog.

• Partner with Treasury and engineering teams on ACH, wire transfers, bank, and payment integrations.

• Work with vendors on appraisal, inspection, insurance, and servicing data feeds.

• Address production support issues, determine root causes, and evolve recurring workarounds into product enhancements.

• Identify appropriate AI applications for products and manage edge cases, accuracy, and user adoption.

• Utilize data to quantify issues, model ROI, and monitor success metrics.

• Guide Servicing, Treasury, Capital Markets, Compliance, and Operations stakeholders towards a unified roadmap.

⛳️ Requirements

• 2–4 years of relevant experience in product management or a related area.

• Successfully completed multiple product release cycles and product lifecycles as a Product Manager.

• Strong understanding of lending, real estate, and industry dynamics.

• Comfortable collaborating with engineers on integrations, data models, and APIs.

• Capable of independently reading and analyzing data.

• Solid understanding of foundational AI concepts and the ability to discern when to apply them.

• Strong strategic thinking, data analysis, and prioritization skills.

• Exceptional communication and stakeholder management skills, including with non-technical operations teams.

• Able to work autonomously on most daily tasks while receiving guidance on broader strategic roadmaps.

• A technical degree or equivalent experience in a product development-focused environment is considered a bonus, but not mandatory.

🏝️ Benefits

• Competitive benefits and perks.

• Equal Opportunity Employer.

• E-Verify used to confirm identity and employment eligibility.