Product Manager

This is a fully remote position, open to applicants in Portugal, +4 more countries.

📋 Description

• Establish the product vision and roadmap for DBS, integrating guest booking user experience, hotel operations, and AI discovery.

• Manage the consumer-oriented booking process, which includes calendars, date selection, room and rate choices, checkout, confirmation, availability, rates, cancellation policies, and PMS/CRS or booking-engine integrations.

• Collaborate with Engineering to address product dependencies and potential failure scenarios.

• Convert hotel onboarding, reporting, and adoption requirements into product strategies that demonstrate measurable business value.

• Oversee product functionalities related to search and AI/GEO visibility in collaboration with Marketing and specialists.

• Conduct interviews with hoteliers and travelers and facilitate usability testing.

• Transform qualitative and quantitative insights into well-defined priorities.

• Establish success metrics and utilize experimental results to inform iterations.

• Partner with Design and Engineering to create detailed user journeys, evaluate trade-offs, and implement small practical iterations.

• Align Engineering, Design, Sales, and Customer Success teams around DBS objectives.

• Take ownership of product outcomes as well as the performance and conversion rates of the booking funnel.

⛳️ Requirements

• Over 3 years of product management experience with a focus on customer-facing products, particularly in hospitality technology or travel booking.

• A relevant and demonstrable connection to the US market.

• Proficient in customer research techniques — including interviews with hoteliers and travelers, usability testing, and translating findings into actionable priorities.

• Strong analytical and experimental abilities — identifying booking-funnel challenges, testing enhancements, and measuring booking conversion, hotel adoption, and retention rates.

• Comfortable navigating detailed user journeys with Design and Engineering, making trade-offs, and implementing changes in small iterations.

• Capable of working independently amid uncertainty, prioritizing tasks based on customer and business value, and aligning efforts across Engineering, Design, Sales, and Customer Success.

• Experience in hotel technology, B2B hospitality platforms, or B2C travel products that include an actual booking process.

• Familiarity with US hotels or travel consumer behaviors.

• Understanding of booking-flow intricacies, including calendars, date selection, room and rate selection, checkout, confirmation, availability, rates, cancellation policies, and PMS/CRS or booking-engine integrations.

• Ability to analyze traveler booking journeys and hotelier onboarding, adoption, and ROI.

• Awareness of how travelers locate hotels through search and AI tools, with a willingness to learn about SEO/GEO capabilities.

🏝️ Benefits

• Competitive salary along with an equity package.

• Opportunity to define a new product category — DBS operates at the crossroads of B2B SaaS, consumer booking, and AI discovery, an area that remains largely uncharted by competitors.

• Freedom to experiment, take risks, and foster innovation.

• Engage at the intersection of advanced AI technology and a vast traditional industry.