Product Management Lead Analyst, Med D Plan Finder

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the collection, validation, quality reviews, and resolution of issues for CMS and HPMS submissions.

• Guarantee that regulatory submissions are precise and submitted on time across various plan years and business priorities.

• Track findings, trends, and implement corrective actions.

• Assist in the validation of submissions and the monitoring of performance post-submission.

• Organize and authenticate partner data to ensure readiness for Open Enrollment.

• Collaborate with stakeholders on milestones, risk mitigation, testing, implementation, and operational preparedness.

• Maintain reporting and operational performance metrics related to CMS.

• Deliver reporting and analysis to facilitate business decisions and enhance outcomes.

• Recognize trends, risks, and opportunities for improvement within Plan Finder operations.

• Create and manage Field Alerts and operational communications regarding Medicare Plan Finder updates and CMS guidance.

• Oversee intake requests, inquiries, operational support requirements, and Government Programs Intake Requests until completion.

• Develop and sustain process documentation, job aids, trackers, and reference materials.

• Support ongoing improvement initiatives for clients, members, and internal partners.

⛳️ Requirements

• A minimum of 3 years of experience in Medicare, regulated markets, healthcare operations, compliance, pharmacy benefit management (PBM), product support, or a related discipline.

• Proficient in Microsoft Excel, with skills in data analysis, reporting, tracking, and managing complex datasets.

• Capability to juggle multiple priorities and deadlines while ensuring accuracy and attention to detail.

• Excellent written and verbal communication skills across teams and stakeholder groups.

• Competence in analyzing information, problem-solving, and advancing work in a fast-paced setting.

• Ability to work autonomously while fostering collaborative relationships.

• Preferred experience in supporting CMS, HPMS, Medicare Plan Finder, or regulatory submission processes.

• Preferred experience in supporting Open Enrollment or large-scale operational initiatives.

• Preferred experience in reporting, analytics, compliance monitoring, or operational performance tracking.

• Working knowledge of Microsoft Access or similar database tools is preferred.

• Preferred experience in managing shared mailboxes, intake workflows, or service request processes.

• Preferred experience in supporting process improvement initiatives.

• A Bachelor's degree in Business, Healthcare Administration, Public Health, Information Systems, or a related field is preferred.

• Ability to learn and utilize emerging technologies, including Microsoft Copilot and other productivity tools.

• For remote work, a cable broadband or fiber optic internet service with at least 10Mbps download and 5Mbps upload is required.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical benefits.

• Vision benefits.

• Dental benefits.

• Well-being and behavioral health programs.

• 401(k) plan.

• Company-funded life insurance.

• Tuition reimbursement.

• A minimum of 18 days of paid time off annually.

• Paid holidays.

• Leaves of absence.

• Option for remote work from home.