
Product Head, AI
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in United States, +2 more countries.
• Develop and spearhead the long-term product vision for the payments ecosystem.
• Recognize significant new product opportunities within the payments landscape.
• Guide the strategic direction across various product pillars and initiatives.
• Ensure that product strategy aligns with company growth, revenue goals, and market expansion.
• Lead and mentor a team of Product Managers.
• Establish team structure, recruitment plans, and career development paths for product leaders.
• Set product management standards and operational processes.
• Promote ownership, accountability, and innovation within the team.
• Enhance the payments orchestration platform and capabilities layer.
• Guarantee support for payment connectivity, orchestration, reconciliation, financial operations, subscriptions, recurring payments, disputes, and chargebacks.
• Ensure the architecture can accommodate enterprise-scale merchants and high transaction volumes.
• Collaborate with Engineering leadership on scalable technical architecture.
• Work with Sales, Customer Success, and Partnerships to align market needs with product strategy.
• Eliminate organizational barriers and foster cross-team alignment.
• Lead initiatives that span multiple product domains.
• Manage the business performance within the payments product sector.
• Define success metrics and product KPIs related to growth, merchant adoption, and platform performance.
• Balance customer value, scalability, and business outcomes in product decision-making.
• Assess emerging trends in payments.
• Identify opportunities in orchestration, approval optimization, financial automation, and AI-driven payment intelligence.
• Position the platform as a frontrunner in enterprise payments infrastructure.
• Over 10 years of experience in Product Management.
• Proven experience leading multiple product teams or overseeing Product Managers.
• Strong expertise in payments, fintech, or financial infrastructure platforms.
• In-depth understanding of payment orchestration.
• Experience with PSP/acquirer integrations.
• Knowledge of various payment methods and wallets.
• Familiarity with disputes and chargebacks.
• Understanding of subscription and recurring payment models.
• Experience in building and scaling API-driven platforms.
• Strong collaboration with engineering teams on complex systems.
• Proven track record in leading large, cross-team initiatives.
• Strong strategic thinking abilities and capacity to define long-term product direction.
• Excellent leadership, communication, and stakeholder management skills.
• Advanced or native-level proficiency in English.
• Vacation time along with additional PTO.
• Flexibility to work remotely from any location.
• Financial assistance for health insurance, internet, and mobile phone services.
• Stock options available.
• Access to a learning and development platform.
• Work within a multidisciplinary, diverse, and dynamic team.
• Opportunities for growth and career advancement.
• Access to the best tools and technology for operations.
• Startup culture.
• Commitment to equal opportunity and a diversity-focused workplace.
Mercor
Mercor
Mercor
Mercor
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