Director, AI Transformation

atTTEC DigitalRemoteUS flagTexasFull-timeArtificial IntelligenceLead$165k – $175k/year

Posted 4 hours ago

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee LaunchAI operations from start to finish, including targeted workflows, transformation sequencing, accountability, and outcomes.

• Manage and prioritize the AI development backlog based on quantifiable business impact.

• Convert executive vision into actionable programs with defined workflows, staged capacity, and objectives.

• Guide the three-tier AI adoption model from individual productivity to enterprise capabilities.

• Determine which AI solutions should be developed, enhanced, cost-optimized, democratized, or phased out.

• Lead workflow transformation throughout the delivery lifecycle and across various portfolio processes.

• Oversee pan-Digital AI agents through pilot phases, beta testing, general availability, and governance.

• Assess AI development and productivity tools, including Claude Code, GitHub Copilot, Cursor, and agent platforms.

• Set and manage approved tooling standards, track consumption and costs, coordinate with vendors, and keep an eye on market trends.

• Implement workflow baselines and publish measured before-and-after outcomes.

• Generate leadership reports on AI performance metrics.

• Lead the LaunchAI development team, establish priorities, eliminate roadblocks, and safeguard team capacity.

• Define roles, create job descriptions, and drive recruitment efforts in collaboration with portfolio and IT leadership.

• Secure executive backing for adoption and align adoption KPIs with delivery leadership objectives.

• Transform validated solutions into delivery methodologies, project templates, onboarding processes, and documented procedures.

• Conduct enablement, engagement, communication, and training initiatives.

• Maintain enterprise IT integration for access, environments, repositories, security reviews, and lifecycle management.

• Ensure adherence to data protection, access control, environmental strategies, and responsible AI standards.

• Replicate successful AI transformation strategies across portfolios and contribute reusable components to a shared AI tooling library.

• Integrate delivery efficiency enhancements into commercial models.


⛳️ Requirements

• Proven experience in leading enterprise AI initiatives from strategy to deployment, adoption, and measurable business results.

• Background in building, deploying, or managing AI agent and generative AI projects within an enterprise setting.

• Experience in prioritizing initiatives and overseeing solutions throughout the complete lifecycle from concept and pilot to production and scaling.

• Ability to translate intricate business challenges and workflows into practical AI and technology solutions.

• Strong understanding of AI and technology, with enough technical depth to collaborate with developers, architects, IT, security, and engineering teams without needing hands-on coding expertise.

• Proven capability to drive organizational adoption and change, including adoption strategies, KPIs, enablement programs, training, and communications.

• Experience in establishing measurable business outcomes for AI initiatives, such as productivity enhancements, cycle-time reductions, cost efficiencies, adoption rates, and/or margin impacts.

• Exceptional skills in executive communication and presentations.

• Demonstrated ability to lead cross-functional and technical teams, prioritize tasks, remove obstacles, and ensure accountability for results.

• Highly proactive, self-motivated, and comfortable working in uncertain situations.

• Ability to take charge of complex initiatives with minimal oversight.


🏝️ Benefits

• Annual incentive program.

• Medical, dental, and vision insurance.

• Tax-advantaged health care accounts.

• Financial and income protection benefits.

• Paid time off (PTO).

• Wellness time off.

• Remote work arrangement.

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