Product Growth & Experience Manager – Commerce Intelligence

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Facilitate product adoption among internal teams (operators, brand managers, sales) and external customers.

• Develop and execute onboarding processes, guided product experiences, and use-case-focused journeys.

• Ensure the product serves as the default operational layer rather than just a collection of underutilized features.

• Generate internal playbooks, usage standards, and best practice guidelines.

• Promote internal product utilization across Amazon, Shopify, and TikTok-related teams.

• Define and enhance user journeys, workflows, and interface clarity throughout the Commerce Intelligence system.

• Guarantee a clear signal → decision → outcome flow within the product experience.

• Remove unnecessary complexity, disjointed dashboards, and ambiguous actions.

• Align product workflows with the operational practices of expert operators in real-world settings.

• Establish and sustain a continuous feedback loop among customers, operators, and sales.

• Convert feedback into product enhancements, UX improvements, and feature prioritization.

• Monitor and enhance key product metrics: adoption, retention, and depth of usage.

• Identify friction points, drop-offs, and opportunities for expansion.

• Boost feature adoption, cross-product utilization, and overall engagement.

• Assist product marketing by articulating clear narratives regarding Eva’s system-based methodology.

• Position the product as an intelligence-driven system rather than a fragmented tool.

• Aid in sales enablement and use-case communication.

• Assist in structuring product entry points for Amazon, Shopify, and TikTok use cases.

• Support pricing evolution based on the value delivered by the product, usage levels, and customer maturity.

• Ensure product packaging and pricing reflect actual customer value and product capabilities.

• Collaborate closely with Engineering, Sales, and Operations to maintain alignment between product development, user needs, and business objectives.

⛳️ Requirements

• Bachelor’s Degree required.

• Must be permanently located in Türkiye.

• Over 10 years of experience in product roles within technology companies.

• Demonstrated experience with SaaS platforms, data-driven products, and B2B or eCommerce settings.

• Strong comprehension of product adoption, retention, and product-market fit.

• Excellent UX/UI judgment with the ability to simplify complex systems and design for action and clarity.

• Strong systems thinking ability to connect data, workflows, decisions, and outcomes.

• Experience in translating ideas into delivered product improvements in cross-functional environments.

• Capable of working efficiently with engineering, sales, and operations teams.

• Strong understanding of product usability, onboarding, and customer adoption strategies.

• Excellent communication skills in English.

• Execution-oriented mindset with the ability to link product initiatives to measurable business outcomes.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.