Product Designer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the complete design process across essential product areas — from initial wireframes and flows to refined, production-ready UI.

• Create experiences that minimize friction and foster trust, particularly for users dealing with sensitive clinical information or receiving risk assessments.

• Convert intricate clinical logic, AI results, and data-heavy workflows into clear, user-friendly, human-centered interfaces.

• Contribute to and enhance our design system, ensuring uniformity and scalability across both web and mobile platforms.

• Lead or assist in light user research initiatives — including interviews, usability testing, and workflow observation — with NHS clinicians and patients.

• Gather insights from customer support, customer success, and clinical feedback to consistently enhance the user experience.

• Identify pain points and unmet needs throughout our user journeys and effectively communicate findings to the broader product team.

• Collaborate with Product Managers, Engineers, Commercial teams, and Clinical Advisors to deliver well-thought-out, high-quality product experiences.

• Work closely with Customer Success and Support to ensure that product decisions align with real-world clinical implementation requirements.

• Clearly articulate design decisions to both technical and non-technical stakeholders — explaining the rationale behind each choice.

• Collaborate with Marketing on go-to-market materials and patient-facing content where design quality is essential.

⛳️ Requirements

• Over 5 years of experience in product design, showcasing a robust portfolio that highlights end-to-end UX/UI work.

• Experience in 0-to-1 product development or early-stage startups.

• Demonstrated ability to streamline complex, information-rich workflows into intuitive, human-centered experiences.

• Background in healthtech, diagnostics, or another regulated or clinical setting.

• Highly skilled in Figma — from early concept prototyping to detailed component-level design system work.

• AI-savvy in your workflow — utilizing AI tools to accelerate processes, iterate swiftly, and focus on impactful decisions rather than repetitive tasks.

• Experience designing for both web and mobile platforms, with a keen eye for visual detail and interaction quality.

• Comfortable navigating both B2B and consumer surfaces, adjusting tone and fidelity according to context.

• Profound empathy for users, particularly those interacting with sensitive or high-stakes information.

• Strong communicator capable of articulating design rationale across various disciplines and standing firm when necessary.

• Ability to work independently in a fast-paced environment, balancing quality with practicality and speed.

• Nice to Have

• Familiarity with NHS workflows, EHR systems (EMIS, SystmOne), or care pathway design.

• Exposure to DCB0129/DCB0160, MHRA SaMD frameworks, or ISO 13485.

• Knowledge of accessibility standards (WCAG 2.1 AA) in regulated or public-sector digital products.

🏝️ Benefits

• Competitive salary.

• Chance to work with a team that values clinical expertise and integrates it into the product development process from the outset.

• A vibrant, mission-driven environment where your contributions directly influence patient outcomes.

• Flexible working options - We operate as a fully remote company.

• Opportunities for continuous learning and professional development, with access to cutting-edge tools and resources in product development and healthcare innovation.