Product Analyst – Operations

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Analyze extensive raw data sets from Salesforce, Snowflake, and various third-party online tools to identify trends and gaps within our business processes.

• Promote data integrity by comprehending input sources and collaborating with stakeholders to minimize irrelevant information.

• Facilitate consolidated data reporting using Business Intelligence (BI) tools.

• Engage with operational stakeholders to thoroughly understand their needs and subsequently create the requested reports and dashboards.

• Create reporting and analytics resources that enhance visibility into the factors causing operational inefficiencies and narrate data-driven insights about the effectiveness of our existing processes and tools.

• Analyze trends, quantify potential opportunities, and perform journey mapping and roadmap development to assist in business planning and strategic decision-making.

• Aid in defining end-to-end initiatives by pinpointing business challenges and establishing suitable measurable metrics to assess impact using data.

• Collaborate with cross-functional teams across various disciplines, including operations, product, and engineering.

⛳️ Requirements

• Minimum of 5 years of experience in data and product analysis.

• Proficiency in SQL, with a comfort level in executing complex queries, including Common Table Expressions (CTEs) and window functions.

• Skilled in BI tools such as Sigma, Tableau, or Power BI; familiarity with DBT is advantageous.

• Basic understanding of Python and Git.

• Strong background in data experimentation and statistical analysis.

• Expertise in product analytics tools, including Heap, Amplitude, or Mixpanel.

• Exceptional ability to collaborate across functions (Product, Engineering, Ops).

• Well-developed communication and organizational skills, with proven experience in partnering with senior business leaders, creating and executing a roadmap with clear milestones, and preparing materials for an executive audience.

• Ability to balance attention to detail with prompt execution, taking ownership and delivering work products in a timely manner to achieve outcomes.

• Comfort in operating independently with a proactive approach towards action, learning, and continuous improvement.

• Fluent in English, both written and spoken.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and flexible working hours.

• Opportunities for professional development and growth.

• A collaborative and inclusive work environment.