Priority Desk Advisor – Out of Homes

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Distribute hourly, daily, and weekly Out-Of-Home Market Intelligence reports both internally and to external suppliers.

• Utilize performance data and in-day Key Performance Indicators to pinpoint issues and address them directly with providers whenever feasible.

• Collaborate proactively with suppliers and drivers to tackle in-day operational challenges.

• Elevate issues to the appropriate operational teams when additional intervention or support is needed.

• Maintain live action trackers to pinpoint and monitor root causes throughout the week.

• Examine individual shop or locker issues, driver compliance, capacity challenges, and opportunities for route planning.

• Work closely with third-party suppliers to sustain and enhance operational performance.

• Provide support for seven-day operations as ASDA Click & Collect volumes are implemented.

⛳️ Requirements

• Exceptional communication skills across various channels.

• Ability to thrive under pressure in a dynamic environment.

• Proficient knowledge of standard Microsoft Office applications.

• Comfort in using Excel for data entry and basic data manipulation.

• A proactive mindset for identifying and resolving operational challenges.

• Capability to foster effective working relationships with third-party suppliers and drivers.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Competitive salary and performance-related bonuses.

• Flexible working arrangements to support work-life balance.

• Health and wellness programs to promote employee well-being.