Principal Trainer – Cupid/Radiant

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Act as the subject matter expert for designated Epic application(s) and possess in-depth knowledge of Piedmont-specific workflows.

• Design and oversee the execution of training programs along with related materials.

• Collaborate with Principal Trainers to share end-user workflows for applications.

• Address initial and ongoing training requirements while supporting usability and proficiency initiatives.

• Provide training through various methods including classroom sessions, web-based learning, WebEx, individual coaching, and written resources.

• Align content, curriculum, and training methods with users’ roles and workflows.

• Ensure the quality of training content and curriculum is maintained while staying updated with best practices in instruction and application.

• Engage in go-live events, offer direct training, and provide either on-site or remote user assistance.

• Create, test, and uphold training environments that are consistent with production settings.

• Contribute to workflow design and system development within the application workgroup.

• Support application training strategies, policies, procedures, course content, scheduling, education, and certification management.

• Aid in managing training facilities, including infrastructure, construction, and delivery devices.

• Build and sustain professional relationships with Piedmont colleagues, physicians, and users of Epic applications.

⛳️ Requirements

• A Bachelor’s Degree in business administration, computer technology or science, or a closely related field is mandatory; or four (4) years of applicable work experience may replace the degree requirement, in addition to the experience criteria.

• A minimum of 3 years of progressively responsible professional work experience in providing computer-based software training, support, project management, or a related field is required; alternatively, seven (7) years of such experience may substitute for the degree.

• Must achieve the relevant Epic certification for the assigned area within 90 days of employment.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and continuing education.

• Supportive work environment promoting work-life balance.