Principal Trainer

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Act as the subject matter expert for designated Epic application(s) and thoroughly understand Piedmont-specific workflows.

• Create and oversee the implementation of training programs along with relevant training materials.

• Collaborate with fellow Principal Trainers to share end-user workflows across applications.

• Address initial and ongoing training requirements along with usability and proficiency initiatives.

• Conduct training sessions in various formats, including classroom, web-based, remote, one-on-one, and written formats.

• Align content, curriculum, and delivery methods to suit user roles and workflows.

• Ensure the quality of training content and curriculum is maintained while keeping abreast of instructional and application best practices.

• Take part in go-live events, providing direct training and offering on-site and remote user assistance.

• Construct, test, and sustain training environments that closely resemble production environments.

• Engage in workflow design and system development within the application workgroup.

• Support application training strategies, policies, procedures, course content, scheduling, education, and certification management.

• Aid in managing training facilities, including construction, technical infrastructure, and delivery devices.

• Build and maintain professional relationships with Piedmont colleagues, physicians, and Epic application users.

⛳️ Requirements

• A Bachelor’s Degree in business administration, computer technology or science, or a related field is required, or four (4) years of relevant work experience may be accepted in place of a degree.

• A minimum of 3 years of progressively responsible professional experience in computer-based software training, support, project management, or a related field is required.

• Alternatively, seven (7) years of progressively responsible professional experience in computer-based software training, support, project management, or a related field may be considered in lieu of a degree.

• The relevant Epic certification must be successfully acquired for the specific area of assigned responsibility within 90 days.

🏝️ Benefits

• No benefits, perks, or additional compensation are mentioned in the posting.