Principal Site Payment Associate – FSP

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Acts as the Lead Associate for administrative, reporting, contractual, and financial assistance to the department concerning the payment processing for FSP investigative sites.

• Duties encompass reviewing and approving site payments, budgets, and reconciliations, as well as reporting, resolving issues/risks, ensuring compliance with contractual guidelines and local regulations, and offering training and support to junior staff.

• Evaluates and approves payments, budgets, reconciliations, and more, in line with procedural documents and site contracts.

• Gathers data from various sources to assess and authorize payments to sites.

• Reviews and validates budgets and Subject Visit Templates (SVTs), along with study reconciliations.

• May handle investigator payments, manage refunds, credit notes, late payment fees, pre-payments, or investigator reimbursements.

• Ensures compliance with country-specific regulations that influence the ability to process payments.

• Oversees payment duties and workflow to fulfill contracted timelines and project deliverables.

• Might manage escalations (from project teams, sites, and sponsors) related to payment issues.

• Identifies project risks as necessary.

• Educates study teams on site payment procedures, including clarifying expectations around requirements and deliverables for site payments.

• Trains and mentors junior team members.

⛳️ Requirements

• Master's degree, preferably in Finance.

• Prior experience in an international corporate environment, ideally with site payments processing.

• Strong written and verbal communication skills, including proficiency in English.

• Exceptional organizational skills, attention to detail, and self-management capabilities.

• Proven track record of managing multiple time-sensitive tasks efficiently and effectively.

• Adaptable and able to reprioritize tasks to align with evolving business needs.

• Capable of proactively identifying, addressing, and mitigating project-related issues.

• Able to work independently as well as collaboratively with minimal supervision.

• Demonstrated ability to mentor and coach colleagues.

• Highly proficient in extracting and analyzing relevant information from study documentation such as protocols, contracts, and budgets.

• Excellent technical skills with a quick aptitude for learning new software; advanced MS Excel skills; experience with Clinical Trial Management Systems (CTMS), Site Payment platforms, EDC, and financial systems is preferred.

• Solid understanding of ICH Good Clinical Practices, country regulations, and applicable tax laws, among others.

🏝️ Benefits

• Competitive salary.

• Flexible working culture.

• Opportunities for professional development.

• Health and well-being focused benefits.