Principal Product Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance the product operating model, which includes planning frameworks, prioritization methods, governance structures, decision-making schedules, and collaboration standards.

• Direct the company-wide product planning and roadmap activities, encompassing annual and quarterly planning, investment trade-offs, commitment tracking, and communication with executives.

• Create systems to enhance visibility, accountability, and execution from the initial idea intake through to launch and post-launch evaluation.

• Monitor the health of strategic initiatives, product investments, delivery risks, and the achievement of outcomes.

• Enhance the integration of customer feedback, market signals, and business priorities into product decision-making.

• Produce executive-level reports on roadmap advancements, product performance, organizational throughput, experimentation outcomes, and operational metrics.

• Detect inefficiencies and spearhead initiatives to enhance planning quality, process consistency, execution speed, and cross-functional collaboration.

• Assess, implement, and fine-tune tools, systems, and workflows associated with planning, collaboration, experimentation, analytics, and knowledge management.

• Develop frameworks for experimentation and learning.

• Generate and uphold documentation, standards, playbooks, and best practices for product and design operations.

• Influence leaders with data-driven insights and operational acumen.

• Counsel product and functional leaders on organizational structure, process maturity, and operational excellence.

⛳️ Requirements

• Over 10 years of experience in product operations, product management, strategy and operations, business operations, or a related field.

• Extensive experience in rapidly growing SaaS and AI-centric environments.

• Proven success at the principal or director level, or in a comparable capacity.

• Experience in influencing senior leaders and facilitating cross-functional change within complex organizations.

• In-depth knowledge of product development lifecycles, product management methodologies, design collaboration frameworks, and engineering partnerships.

• Proficient in leading portfolio planning, roadmap operations, prioritization methods, and executive-level business reviews.

• Exceptional analytical and systems thinking abilities.

• Strong proficiency in product and business analytics ecosystems, including Segment, Amplitude, Productboard, Linear, Jira, BI platforms, and experimentation frameworks.

• Experience in designing scalable workflows and automations using tools like Zapier, Retool, or similar platforms.

• Excellent program leadership capabilities.

• Superior written and verbal communication skills.

• Bachelor's degree in Business Administration, Information Technology, Design, or a related discipline; an advanced degree is advantageous.

🏝️ Benefits

• Stock equity.

• Up to 100% employer-paid medical, dental, and vision premiums for employees and their dependents.

• Comprehensive wellness benefits.

• Healthcare concierge services.

• 401(k) plan.

• Company-paid life and disability insurance.

• Tax-advantaged spending accounts.

• Discounted voluntary offerings.

• Paid parental leave after six months of employment.

• Kindbody fertility and family-building benefits.

• Dedicated leave specialists.

• Annual stipends for professional and personal development.

• Internal learning opportunities.

• Flexible vacation policy.

• Paid holidays.

• Additional perks to help recharge.