Principal Product Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Lead the strategy and advancement of Lending Originations capabilities to enhance applicant experience, boost new-loan conversion, and improve members' financial well-being.

• Define and articulate a multi-year product vision, strategy, and roadmap.

• Set objectives, key results, and performance metrics.

• Identify and prioritize opportunities throughout application completion, approval, funding, and conversion processes.

• Convert customer, business, risk, and operational needs into product priorities and scalable solutions.

• Leverage research, data analysis, surveys, experimentation, and feedback to comprehend applicant and member requirements.

• Create seamless self-service and agent-assisted lending experiences.

• Scope and spearhead new products, capabilities, and features from discovery to launch, measurement, iteration, and scaling.

• Lead cross-functional teams consisting of Engineering, Design, Data, Risk, Fraud, Marketing, Operations, Legal, and Compliance.

• Navigate challenges, dependencies, blockers, scalability, reliability, and maintainability.

• Conduct originations-funnel experiments and assess performance using success metrics and product analytics.

• Evaluate trade-offs related to member experience, credit risk, fraud risk, operations, regulations, and financial performance.

• Align stakeholders and communicate priorities, decisions, risks, dependencies, and trade-offs to executives and partner teams.

• Collaborate with Legal, Compliance, Risk, and Fraud to ensure adherence to regulations and responsible lending practices.

⛳️ Requirements

• 12+ years of overall professional experience.

• 7–10+ years of core product management experience in high-growth environments.

• Proven experience leading complex, high-impact product initiatives from strategy through to execution and scaling.

• A demonstrated history of launching and iterating customer-facing products with measurable business and customer outcomes.

• Experience in financial services, FinTech, lending, digital banking, or other highly regulated industries is highly preferred.

• Proven ability to create straightforward, accessible, and seamless customer experiences.

• Capability to balance customer, business, risk, operational, and regulatory factors.

• Proficient in structuring and resolving complex, ambiguous challenges.

• Strong aptitude for data-driven decision-making, including metrics definition, hypothesis development, and results evaluation.

• Experience with experimentation, funnel analysis, product analytics, and performance enhancement.

• Skill in building consensus and influencing senior stakeholders without direct authority.

• Ability to thrive in a fast-paced environment with changing priorities and competing demands.

• Clear, concise, and persuasive in both written and verbal communication.

• Strong in documentation, storytelling, and executive presentation capabilities.

• Ability to convey complex product, technical, risk, and business concepts to various audiences.

• Solution-oriented and accountable for results.

• Capability to oscillate between strategic thinking and detailed execution.

• Proficient at identifying risks, managing dependencies, resolving blockers, and maintaining progress.

• Experience in launching and managing products within intricate legal and regulatory frameworks.

• Prior experience with lending originations, credit products, underwriting, application funnels, or loan decision-making is strongly preferred.

• Familiarity with credit risk, fraud, compliance, servicing, or financial product economics is advantageous.

🏝️ Benefits

• A diverse, equitable, and inclusive culture.

• Employee resource groups.

• Equal opportunity employment.