Principal Presales Engineer, German Speaking

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with Account Executives to conduct pre-sales activities such as opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations, and enablement sessions.

• Assist customers in achieving success by leading the technical and product sales process, recommending best-practice solutions, and advising them on utilizing Twilio’s APIs effectively.

• Position yourself as a trusted advisor to our clients by taking the initiative to understand their technical challenges through discovery, enabling you to design, demonstrate, and present innovative solutions that address their business needs.

• Create and deliver highly interactive, complex, and engaging product demonstrations to effectively showcase the capabilities of Twilio’s Communications Products, while fostering strong relationships with both technical and non-technical stakeholders.

• Exhibit a hands-on, high-energy, passionate, and creative problem-solving approach, possessing the knowledge to execute tasks efficiently and guide others toward success.

• Proactively identify and resolve issues for both the customer and the organization as we expand.

• Contribute to the wider Twilio Presales Engineering community by sharing knowledge, developing demonstration materials, and creating reusable presentations.

• Provide mentorship to less experienced Presales Engineers.

⛳️ Requirements

• Over 8 years of pre-sales experience in selling complex technical products or more than 10 years of professional experience supporting technical products, especially in delivery or consulting roles.

• Exceptional communicator and presenter capable of earning audience confidence.

• An engaging storyteller who can effectively convey complex topics to diverse audience levels.

• Ability to develop a comprehensive understanding of a customer's communication requirements and guide them towards a suitable technical solution.

• Prior software development experience or familiarity with one or more of the following areas:

• Backend (Java, C#, Node.js, Python, PHP)

• Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)

• Experience with building REST APIs.

• Previous experience in Telecom, SIP, Contact Center, or Security.

• Familiarity with sales methodologies.

• Bachelor’s and/or Master’s degree in a technical field (Engineering, Mathematics, Computer Science) or equivalent practical experience.

• Proficient in German.

🏝️ Benefits

• Competitive salary.

• Generous vacation policy.

• Extensive parental and wellness leave.

• Healthcare benefits.

• Retirement savings plan.

• Additional benefits vary by location.