Principal IT Engineer

This is a fully remote position, open to applicants in Spain.

📋 Description

• Take charge of the design and ongoing enhancement of the corporate IT landscape.

• Oversee and refine identity management, Single Sign-On (SSO), authentication, device management, and access controls.

• Manage Google Workspace, Okta, Workspace ONE, Slack, and other essential SaaS platforms within the workplace.

• Establish endpoint standards for Windows, macOS, and mobile devices.

• Promote device trust, conditional access, compliance, and secure access to corporate applications.

• Assess and introduce new technologies and SaaS solutions for the workplace.

• Encourage technical excellence and continuous enhancement of global IT service delivery and helpdesk operations.

• Ensure business continuity and support for critical IT services and incidents.

• Set service standards, SLAs, escalation procedures, monitoring, and operational metrics.

• Serve as the senior technical escalation point for intricate identity, endpoint, networking, SaaS, and workplace technology challenges.

• Develop technical standards, guidelines, documentation, and operating procedures for junior IT personnel.

• Mentor and offer technical guidance to IT engineers and support teams.

• Automate onboarding, offboarding, role modifications, provisioning, and access-management workflows.

• Create integrations between HR, identity management, device management, SaaS, and internal systems.

• Streamline repetitive processes through scripting, APIs, workflow automation, and AI.

• Enhance employee self-service capabilities and decrease reliance on manual IT operations.

• Collaborate with the Security team on identity, endpoint, access control, and device security policies.

• Assist with compliance requirements for ISO 27001, SOC 2, and GDPR.

• Strengthen SaaS governance, license management, application discovery, and access review processes.

• Ensure the IT architecture adheres to security, privacy, reliability, and audit standards.

• Collaborate with Security, Engineering, People, Finance, Legal, and business teams across various countries and time zones.

⛳️ Requirements

• 8–10+ years of experience in corporate IT, workplace technology, identity management, endpoint management, or similar roles within global tech firms.

• Experience in a global, product-focused, rapidly growing, and dynamic technology environment.

• Extensive knowledge of Google Workspace and Workspace ONE, or similar enterprise platforms.

• Proficient understanding of SSO, SAML, OIDC, SCIM, MFA, identity lifecycle management, and device trust.

• Strong experience in Windows and macOS endpoint management.

• Proven track record of supporting global organizations and IT operations across various countries and time zones.

• Experience in automating workflows using APIs, scripting, and integration platforms.

• Solid understanding of SaaS administration, networking, security, and contemporary Zero Trust principles.

• Capability to independently design solutions and spearhead technically complex projects from architecture to production.

• Ability to define technical standards and offer guidance and mentorship to junior and mid-level IT professionals.

• Exceptional English communication skills, both written and verbal.

• Strong analytical and troubleshooting abilities with a preference for automation and scalable solutions.

🏝️ Benefits

• Competitive pay.

• Meaningful benefits.

• Equal Opportunity Employer.