Principal IT Analyst – Veeva RIM

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategize and execute intricate enhancements and incremental updates to Veeva Vault RIM, which includes the addition of new modules.

• Work in collaboration with cross-functional business and IT teams to synchronize requirements and development efforts, thereby minimizing errors and rework.

• Partner with the IT System Owner to establish a strategic application roadmap that aligns with business and functional objectives.

• Convert business requirements into functional and solution specifications for Veeva RIM.

• Conduct impact analysis on existing configurations and dependencies to ensure the suitability of solutions.

• Create and facilitate strategies for the integration of systems, data, and applications.

• Identify, design, and implement interfaces that meet business needs.

• Provide oversight and mentorship to development teams.

• Manage both internal and external third-party technical resources engaged in analysis, design, configuration, development, testing, and deployment.

• Investigate emerging technologies, including AI, and offer insights on technology trends and best practices.

• Test new applications and releases, providing recommendations for feature enhancements.

• Develop, deploy, and support business and application services.

• Assist in M&A and divestiture activities by either extracting or importing data into target systems.

⛳️ Requirements

• A minimum of 5 years of IT experience, with at least 2 years dedicated to Veeva RIM administration and service delivery.

• A bachelor's degree in Computer Science or an equivalent combination of education and experience.

• In-depth technical knowledge of RIM platforms, preferably with pertinent certifications.

• Demonstrated expertise in data analytics, reporting, and dashboarding tools such as advanced Microsoft Excel, PowerBI, Tableau, or similar business intelligence platforms.

• Familiarity with industry best practices related to RIM.

• Experience providing user and application support.

• Understanding of incident and change management processes.

• Knowledge of the SAFe Agile framework.

• Strong communication abilities to effectively engage with both business leaders and IT teams.

• Experience in managing Service Level Agreements (SLAs).

• Understanding of middleware, SFTP, Single Sign-On, and enterprise architecture concepts.

🏝️ Benefits

• Medical, Dental, Vision, & Life insurances.

• Fitness & Wellness programs, including a fitness reimbursement.

• Short- and Long-Term Disability insurance.

• A minimum of 15 days of paid vacation as well as an additional shutdown period at year's end (Dec 26-Dec 31).

• Up to 12 company-paid holidays along with 3 paid days off for Personal Significance.

• 80 hours of sick leave per calendar year.

• Paid Maternity and Parental Leave benefits.

• Participation in a 401(k) program with company-matched contributions.

• Employee stock purchase plan.

• Tuition reimbursement up to $10,000 each calendar year.

• Involvement in Employee Resource Groups.

• Short-term and long-term incentives, including cash bonuses and equity incentive opportunities.