Principal EA Engineering Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the engineering team for Enterprise Applications, encompassing Salesforce Development, DevOps, and Quality Engineering.

• Cultivate a high-performing engineering culture that emphasizes quality, innovation, collaboration, and continuous improvement.

• Mentor and develop engineers, promoting their technical skills and career growth.

• Engage in hiring processes, succession planning, and performance evaluations.

• Oversee engineering capacity and resource distribution across multiple initiatives.

• Act as the technical leader for the Enterprise Applications division.

• Contribute to architecture reviews, design discussions, code evaluations, proof-of-concepts, and complex technical implementations.

• Address challenging technical problems and eliminate delivery obstacles.

• Direct the technical strategy and engineering best practices for Salesforce and DealCloud implementations, customizations, and platform extensions.

• Advocate for AI-assisted software development, engineering automation, and contemporary development practices.

• Formulate and implement the engineering strategy for the Enterprise Applications portfolio.

• Set engineering standards, architecture patterns, coding guidelines, and development best practices.

• Lead technical design evaluations and architectural decision-making processes.

• Ensure that solutions are scalable, secure, maintainable, and in alignment with enterprise architecture.

• Assess and recommend technologies that enhance platform capabilities, developer productivity, and long-term maintainability.

• Collaborate with Product Specialists during the discovery and solution design phases.

• Transform business requirements into scalable technical solutions.

• Provide technical leadership for intricate initiatives and cross-functional programs.

• Ensure the successful delivery of strategic initiatives across Salesforce, DealCloud, and the broader Enterprise Applications ecosystem.

• Manage the production support model for the Enterprise Applications platform.

• Develop and enhance incident management, triage, escalation processes, and service level agreements (SLAs).

• Conduct root cause analysis, problem management, and continuous improvement initiatives.

• Guarantee operational excellence through monitoring, observability, automation, and proactive platform health management.

• Propel the modernization of enterprise platforms and applications.

• Evaluate emerging technologies and discover opportunities for enhancing the technology landscape.

• Lead proof-of-concepts and innovation projects.

• Create reusable frameworks and shared capabilities.

• Establish modern software development lifecycle (SDLC) practices, including CI/CD, automated testing, DevSecOps, observability, and release management.

• Enhance engineering metrics, code quality, deployment frequency, and operational reliability.

• Promote reusable frameworks, shared services, engineering standards, and technical governance across teams.

⛳️ Requirements

• Lead with technical expertise, influence, and effective execution.

• Be acknowledged as the senior technical leader within the Enterprise Applications organization.

• Allocate a significant portion of your time to resolving technical challenges, rather than solely managing personnel.

• Mentor engineers through active involvement in architecture, design, and implementation processes.

• Build engineering capabilities while staying engaged in complex projects.

• Foster a culture of ownership, innovation, automation, continuous improvement, and engineering excellence.

🏝️ Benefits

• Opportunities for professional development.

• Reimbursement for training and continued education.

• Modern, open work environment.

• Complimentary lunches.

• Fully stocked kitchens.

• Wellness programs.

• Flexible time off programs.

• Family-formation benefits.

• Paid volunteer time off.

• Donation matching program.

• Collaborative and welcoming culture.