Principal Consultant – Government Cloud Managed Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the technical lead and primary escalation contact for Government Cloud Managed Services across Azure Government/Azure GCC High, AWS GovCloud (US), and Google Cloud.

• Establish and uphold reference architectures, secure landing zone standards, and operational methodologies.

• Spearhead Infrastructure as Code initiatives, automation processes, and the design and delivery of CI/CD pipelines.

• Convert Government compliance mandates into actionable controls, configurations, and operational procedures.

• Engage in pre-sales discovery, solution design, architecture contributions, estimation, proposal creation, and presentations.

• Facilitate customer design workshops, architecture assessments, and operational readiness evaluations.

• Supervise implementations, migrations, upgrades, and modernization efforts, ensuring smooth operational handoff.

• Take part in on-call rotations, address critical incidents, and conduct root cause analyses.

• Enhance incident, change, problem, request, and knowledge management processes within ServiceNow.

• Promote resiliency, capacity, performance, backup/disaster recovery strategies, and cost efficiency.

• Maintain trusted advisor relationships with both customers and account management teams.

• Provide mentorship to senior and consulting engineers across various cloud platforms.

• Create practice standards, runbooks, reusable templates, architecture documentation, and training resources.

• Collaborate with Sales, Customer Success, Project Management, Security, Legal and Contracts teams, as well as cloud provider partners.

• Investigate emerging government cloud, security, automation technologies, and regulatory updates, presenting informed recommendations.

⛳️ Requirements

• A Bachelor's degree with a minimum of 10 years of IT engineering experience in cloud, infrastructure, systems, networking, or platform engineering, or at least 14 years of relevant IT engineering experience.

• At least 8 years of IT engineering experience in cloud, hybrid infrastructure, platform, automation, security, monitoring, database, networking, systems, or service management solutions.

• Over 3 years of experience in managing large, cross-brand Managed Services projects.

• Proficient in designing and operating cloud environments in accordance with Government security frameworks such as FedRAMP, NIST 800-53, NIST Cybersecurity Framework, CMMC, DISA STIGs, and CIS Benchmarks.

• Advanced skills in Infrastructure as Code, scripting, configuration management, and CI/CD pipelines.

• Experience in aligning technical solutions with business objectives and developing technical roadmaps, architecture documentation, project plans, and timelines for complex projects.

• Strong abilities in root cause analysis and problem-solving, with experience leading critical escalations.

• Exceptional communication and documentation skills, including interaction at the executive level, and the capability to cultivate trusted customer relationships.

• Proven ability to mentor and guide technical teams while managing multiple priorities in fast-paced environments.

• Certain customer workloads that involve ITAR or CUI data may necessitate U.S. citizenship.

• Preference for candidates with experience in public sector cloud environments.

• Extensive hands-on expertise in at least one government cloud platform, along with a working knowledge of a second major cloud platform is highly preferred.

• Experience supporting Azure GCC High or customers regulated by CMMC is an advantage.

• Professional-level certifications in two or more of Microsoft Azure, AWS, and Google Cloud are beneficial.

• Publications such as case studies, white papers, reference architectures, or technical thought leadership are a plus.

🏝️ Benefits

• Annual bonus target of 10% subject to the terms and conditions of the plan.

• Benefits overview available at https://cdw.benefit-info.com/.

• Salary ranges may be subject to geographic differentials.