Principal Consultant

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Accountable for the development and execution of strategic consulting and advisory services for CHG’s largest current and prospective enterprise clients.

• Direct the discovery, project planning, and implementation for significant healthcare entities — such as health systems, payers, medical groups, technology providers, and various industry stakeholders.

• Manage client relationships, strategy, statements of work, and resource allocation, while fostering connections with senior leaders, executives, and industry experts both internally and externally to enhance client strategy, ensuring an excellent customer experience and sustainable growth.

• Act as an informal leader presently, with a pathway towards formally leading multiple consulting teams within CHG.

• Serve as a departmental liaison for both internal and external clients, steering strategy and delivering financial and service outcomes while upholding exemplary customer service in alignment with CHG’s core values.

• Establish and expand CHG’s advisory services — a rapidly growing start-up division within a well-established organization.

• Exhibit the adaptability to fulfill various roles and meet expectations as the practice evolves.

• Lead and professionally mentor consultants and members of the delivery team.

• Oversee client-side engagement concerning strategic workforce management initiatives.

• Formulate standard processes and operations for deploying advisory services within existing internal and external frameworks.

• Ensure the team complies with the ECS Sales Process and the internal communication framework, effectively collaborating with divisional partners.

• Manage the team’s negotiated contracts, ensuring legal, financial, and operational compliance.

• Utilize strong internal influence to assist divisional client teams in building structure, operational plans, and visibility for large clients.

• Keep abreast of healthcare industry trends and their implications for CHG’s largest clients.

• Promote client satisfaction, measured and reported annually through the Customer Experience Survey.

• Develop the annual team budget, production action plans, and strategies for revenue growth.

• Create, drive, and achieve specified sales objectives.

• Cultivate and maintain robust cross-divisional relationships that enhance client growth.

• Represent CHG in various professional contexts to highlight the brand's value.

• Forge strategic, consultative partnerships at the executive level of clients.

• Provide an executive presence during site visits and internal/external quarterly business reviews.

• Guide the team on monthly ledger assessments and daily performance to consistently achieve financial targets.

• Support the team in formulating and executing effective Client Development plans.

• Assist in the development and execution of a team vision and strategy that inspires action.

• Foster a culture of collaboration and communication throughout the organization.

• Set long-term strategic goals and assume responsibility for their execution and success.

• Innovate new and improved methods for organizational success.

• Exemplify CHG’s culture, core values, and servant leadership philosophy.

• Develop and sustain strong C-level relationships that facilitate strategic sales initiatives.

• Leverage knowledge of the business and marketplace to further the organization’s objectives.

• Operate independently while mentoring and training others to maximize direct sales volume and value.

• Work autonomously, providing technical guidance as necessary.

• Conduct research and analyze data to promote enhancements, keeping the broader perspective in mind.

⛳️ Requirements

• Proven experience in operations management within healthcare, workforce, or provider sectors.

• Demonstrated success in growth, revenue, and sales within a professional or technical domain.

• Strong financial and marketing analytical skills.

• A bachelor’s degree is required.

• 5 to 10 years of relevant experience in sales and account management, including a staffing or healthcare component.

• 5 to 10 years of experience in people leadership roles.

• At least 5 years of experience in direct sales of products and/or services.

• Preferred: Background in healthcare, health economics and analytics, healthcare software/services, or workforce/staffing.

• Experience in healthcare, physician services, workforce, or healthcare solutions.

• A proven record of sales achievements.

• Experience in consulting.

• Preferred experience in the medical field, healthcare industry, or locum tenens staffing.

🏝️ Benefits

• 401(k) retirement plan with company matching.

• Comprehensive healthcare benefits, including medical and dental coverage, along with unique offerings such as onsite health centers, corporate wellness programs, and complimentary behavioral health appointments.

• Flexible work schedules, including options for remote work.

• Recognition programs with rewards such as trips, cash bonuses, and paid time off.

• Family-friendly benefits, including paid parental leave, fertility assistance, adoption support, and marriage counseling.

• Customized training resources, including free LinkedIn learning courses.

• Volunteer time off and employee-driven matching grants.

• Tuition reimbursement programs.