Principal Client Partner – RapidScale

This is a fully remote position, open to applicants in New York, +4 more states.

📋 Description

• Take ownership and manage the entire customer relationship for a portfolio of enterprise and upper mid-market clients.

• Establish and nurture relationships with senior stakeholders and key decision-makers.

• Foster revenue growth, retention, and expansion within managed services and professional services.

• Create and implement account plans that align with client business objectives and desired outcomes.

• Identify and pursue new opportunities in cloud, security, and modernization solutions.

• Oversee opportunities throughout the entire sales cycle, from qualification to closing.

• Collaborate with solution engineering, delivery, and internal teams to effectively position and deliver solutions.

• Organize internal resources to ensure coordination and a seamless customer experience.

• Track account health, recognize risks, and assist in developing mitigation strategies.

• Uphold strong pipeline discipline, ensure forecasting accuracy, and maintain CRM hygiene.

⛳️ Requirements

• A bachelor's degree and 8+ years of enterprise sales experience are required.

• The ideal candidate may also possess a master’s degree with 6 years of experience, a Ph.D. with 3 years of experience, or 12+ years of relevant experience without a degree.

• Proven track record of closing and expanding services-led engagements, usually in the range of $500K–$5M+ TCV.

• Experience in managing and growing enterprise or upper mid-market accounts.

• Background in selling managed services, cloud solutions, or consulting engagements.

• Capability to navigate complex multi-stakeholder buying processes and align solutions with business needs.

• Strong knowledge of public, private, and hybrid cloud environments.

• Excellent communication, organizational, and collaboration skills.

• Prior experience in a cloud MSP, systems integrator, or consulting environment is preferred.

• Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems is preferred.

• Experience in selling within complex, multi-stakeholder enterprise environments is preferred.

• Background in industries such as Healthcare, Financial Services, Professional Services, Retail, and Gaming is preferred.

🏝️ Benefits

• The Company provides eligible employees the flexibility to take as much paid vacation as they feel is appropriate for their duties, the company's needs, and its obligations.

• Seven paid holidays are observed throughout the calendar year.

• Up to 160 hours of paid wellness leave is available annually for personal wellness or that of family members.

• Additional paid time off includes bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

• Comprehensive health care insurance (medical, dental, vision) is provided.

• Retirement planning options are available (401(k)).

• Paid days off include sick leave, parental leave, flexible vacation/wellness days, and/or PTO.