Principal Banking Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the strategic direction for lending solutions by evaluating customer business models, operational priorities, regulatory factors, and Alkami platform capabilities.

• Provide guidance to customer stakeholders on lending strategies and platform integration.

• Analyze and optimize existing lending processes to create efficient, compliant, and scalable credit origination workflows.

• Conduct customer discovery sessions to finalize both business and technical requirements for software implementation.

• Establish consulting methodologies, principles, and decision-making frameworks for lending implementations.

• Influence the strategy for Alkami’s loan origination products and shape the priorities of the LOS roadmap.

• Act as the primary Subject Matter Expert on credit origination workflows and software functionalities.

• Collaborate with software engineers to design, validate, and deliver customized product demonstrations.

• Develop and maintain business requirements documentation, workflow diagrams, functional specifications, and user manuals.

• Address significant implementation and operational challenges across processes, configurations, integrations, and organizational readiness.

• Advise cross-functional leaders on the implications, tradeoffs, dependencies, risks, and customer impacts associated with LOS and POS.

• Create reusable operational models, advisory frameworks, and implementation standards.

• Serve as a senior escalation point for customer concerns.

• Assess customer LOS and POS operations, lending practices, and platform utilization, providing actionable recommendations.

• Set benchmarks for hosted user acceptance testing and operational readiness.

• Prepare updates for executives, steering committee reports, and quantitative progress assessments.

• Represent Alkami’s expertise in lending during strategic customer interactions.

• Develop thought leadership and guidance for lending implementation.

• Evaluate the scalability, customer experience, operational sustainability, and alignment of proposed lending solutions with product direction.

• Foster trusting relationships with executive stakeholders and cross-functional teams.

⛳️ Requirements

• Over 15 years of experience in business consulting, process engineering, or lending origination strategy within financial institutions or fintech.

• Experience that encompasses credit origination, consumer and commercial lending, credit risk management, and enterprise financial technology implementations.

• Executive advisory experience with the ability to influence organization-wide decisions regarding complex customer and product issues.

• A Bachelor’s degree in Business, Finance, Information Systems, Banking, or a related field; equivalent relevant experience may be considered.

• Extensive expertise in lending operations and credit origination across both consumer and commercial lending, including credit risk management practices.

• In-depth knowledge of financial institution credit products and workflows.

• Proven experience in business consulting or process engineering within financial institutions.

• Ability to set direction for complex enterprise implementations and lead customer operational transformations.

• Skill in translating complex lending workflows into clear functional specifications and technical requirements for software.

• Experience in creating, organizing, and maintaining technical and process documentation for software implementations.

• Proven capability of collaborating directly with software engineers, quality assurance teams, and solution architects.

• Ability to connect customer business strategies with banking operations, platform capabilities, and product priorities.

• Exceptional skills in executive advisory, facilitation, negotiation, presentation, and communication.

• Expertise in evaluating operational, implementation, integration, and customer readiness risks.

• Ability to influence senior cross-functional stakeholders and establish scalable consulting practices.

• Strong analytical, problem-solving, and critical thinking skills.

• Proficiency in business process mapping tools (e.g., Visio, Lucidchart) and Google Workspace.

• Willingness to travel as required by customer engagements (up to 25–50%).

• Work authorization: Candidates must be eligible to work in the US for full-time employment.

• Preferred: Experience in shaping lending strategy or product direction within fintech, SaaS, digital banking, or financial services.

• Preferred: Recognized thought leadership in lending, credit origination, or financial institution operations.

• Preferred: Experience advising C-suite or executive banking stakeholders on enterprise transformation.

• Preferred: Previous experience with enterprise loan origination systems (LOS), point-of-sale (POS) lending platforms, or digital banking platforms.

• Preferred: Experience developing enterprise consulting methodologies, implementation standards, or operational frameworks.

• Preferred: Experience mentoring senior consultants or acting as a principal advisor across multiple strategic engagements.

🏝️ Benefits

• Remote-first work environment.

• Unlimited paid time off.

• 401(k) plan with employer matching.

• A diverse and inclusive workplace culture.

• A fun and engaging company culture.