Principal Account Manager – Public Sector

This is a fully remote position, open to applicants in Italy.

📋 Description

• Collaborate with customers to formulate, implement, and monitor both short-term and long-term account goals.

• Assess existing data and subjective feedback to enhance business outcomes.

• Recognize internal stakeholders and buyers through personal assessment and by establishing robust communication channels with customers.

• Employ comprehensive and effective account planning strategies for both short-term and long-term objectives.

• Utilize data-driven insights to establish targets and track progress in relation to customer objectives and Citrix goals.

• Oversee account performance against set milestones and timelines.

• Gain an in-depth understanding of your customer's business, prioritizing their future success.

• Interact with customers to convey effective messages that propel the sales cycle forward.

• Make informed decisions on challenging issues after a thorough risk assessment.

• Cultivate enduring strategic relationships with customers.

• Offer tailored resources necessary to effectively leverage identified touchpoints.

⛳️ Requirements

• Must have a local presence in Italy and be willing to travel both domestically and internationally.

• Proficient in the Italian language, both spoken and written (preferably native).

• A team player capable of leveraging, orchestrating, and managing the broader Account Team.

• Possess an open and continuous learning attitude with a growth mindset and a 'can do' approach.

• Ability to navigate complex processes related to Deal Strategy, Commercial Approvals, etc.

• Background in the Public Sector Vertical - experienced with specific Public Sector/Government requirements, ordering processes, tenders, etc.

• Responsible for providing weekly Forecast and Pipeline Updates to Sales Management.

• Familiarity with established sales tools such as CRM (Salesforce), Office products, and Collaboration Tools.

• Strong verbal and written skills in English are essential.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options