PreSales Solutions Consultant – Retail

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with Account Executives to qualify opportunities and identify customer business, operational, and technical requirements through consultative discovery.

• Conduct product demonstrations customized to align with prospects’ retail workflows, priorities, and success benchmarks.

• Develop solution strategies that link Tulip’s platform to customer challenges and quantifiable business benefits.

• Assist in strategic enterprise opportunities throughout the sales process, from initial discovery to contract signing.

• Define and lead Proof of Concept initiatives.

• Take ownership or contribute to technical responses for RFIs, RFPs, and security inquiries.

• Create and sustain demo environments, reusable demo scenarios, and industry-specific narratives.

• Monitor Tulip product updates, competitive products, and retail technology trends, translating features into customer value.

• Work collaboratively with Product, Engineering, Marketing, Retail Excellence, and Professional Services to address customer needs and facilitate post-sale transitions.

• Represent Tulip at executive briefings, workshops, webinars, conferences, and industry events.

• Mentor colleagues on product knowledge, retail best practices, and demonstration techniques.

• Guide prospects by simplifying complex technical concepts for both business and technical audiences.

⛳️ Requirements

• Over 3 years of experience in Solutions Consulting, Sales Engineering, Solution Architecture, or Technical Pre-Sales within the enterprise SaaS sector.

• Proven track record of leading executive-level software demonstrations throughout intricate enterprise sales cycles.

• Strong consultative discovery skills with the ability to translate customer goals into solution recommendations.

• Outstanding presentation, communication, and storytelling abilities for engaging both executive and technical stakeholders.

• Experience collaborating with enterprise Account Executives on strategic initiatives.

• Capability to discuss integrations, APIs, data flows, enterprise architecture, and technical concepts at a suitable customer-facing level.

• Exceptional organizational skills with the ability to manage multiple opportunities concurrently.

• Quick adaptability to new technologies and effective communication of their value.

• Fluent in English; proficiency in additional languages is advantageous.

• Willingness to travel internationally, primarily across North America and Europe.

• Preferred: experience in retail technology, including clienteling, POS, OMS, CRM, commerce platforms, customer engagement platforms, store operations technology, or omnichannel retail solutions.

• Preferred: experience selling to enterprise or luxury retail organizations.

• Preferred: familiarity with modern retail ecosystems and integrations among commerce, CRM, POS, and customer data platforms.

• Preferred: experience assisting strategic enterprise accounts with tailored demonstrations, workshops, or Proofs of Concept.

🏝️ Benefits

• Flexible remote work arrangement.

• Opportunity to participate in executive briefings, customer workshops, webinars, conferences, and industry events.

• Mentorship and opportunities for knowledge sharing.