PreSales Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• In the role of Solution Engineer, you will serve as a trusted technical advisor throughout the sales process.

• Collaborating closely with our Account Executives, you will translate intricate customer challenges into effective cplace solutions.

• Conducting discovery sessions, designing customized demonstrations, and creating proofs of value that demonstrate tangible outcomes.

• A significant portion of your time will be spent modeling customer use cases within the platform, integrating with their systems, and showcasing how cplace can adapt to their real-world needs.

• Act as the liaison between the customer, the Account Executive, and our product and consulting & professional services teams.

• Work alongside Account Executives as the technical lead on enterprise opportunities, responsible for securing the technical win throughout the sales cycle.

• Facilitate technical and business discovery to comprehend customers’ project, portfolio, and product-development challenges, aligning them with cplace capabilities.

• Create and present customized, narrative-driven demonstrations for a diverse audience, including project managers, PMO leaders, enterprise architects, and executives.

• Develop and configure proofs of concept and proofs of value within the cplace platform using its no-code / low-code capabilities, simulating actual customer workflows and data.

• Define integration scopes and address technical inquiries regarding architecture, security, data, and deployment, coordinating with product and engineering teams as necessary.

• Lead the responses to RFPs, RFIs, and security questionnaires, owning the technical content and solution narrative.

• Gather customer requirements and provide structured feedback to product management to influence the product roadmap.

• Ensure a seamless transition to consulting & professional services and customer success, enabling customers to realize value swiftly after closing.

• Contribute to the SC team’s repository of reusable demo assets, templates, and best practices.

⛳️ Requirements

• A minimum of 3 years of experience in a pre-sales, sales engineering, or solution consulting role for enterprise B2B software or SaaS.

• A strong capability to conduct discovery sessions and deliver engaging, customized demos that link technical features to business value.

• Practical experience in configuring software, with a comfort level in no-code / low-code platforms, data modeling, and adapting solutions to meet customer needs.

• Familiarity with enterprise concepts such as integrations/APIs, SSO, data security, and cloud versus on-premise deployments, along with the ability to discuss these topics credibly with technical buyers.

• Exceptional presentation and communication skills, with the confidence to lead discussions with individuals ranging from individual contributors to C-suite executives.

• Ability to navigate complex, multi-stakeholder enterprise sales cycles in collaboration with an Account Executive.

• A proven history of identifying value throughout the sales process, employing a methodical, metrics-driven approach to tracking actual realized value.

• Demonstrated capability to integrate AI tools and AI-enhanced workflows into your work, considering AI fluency as an essential aspect of your operations.

• Willingness to travel up to 50% for customer meetings and demonstrations.

• Bachelor’s degree in a technical or business field, or equivalent experience.

🏝️ Benefits

• Fully remote work opportunity within the United States.

• Employer-sponsored health insurance coverage.

• 401(k) retirement plan with employer matching contributions.

• Paid time off that increases with tenure.

• Paid leave for all major US holidays, in addition to PTO.

• Company-provided laptop and mobile phone.