Premium Billing Reconciliation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Reconcile and manage daily reports for premium billings and balances.

• Maintain and investigate premium suspense items.

• Generate premium refunds and handle related correspondence.

• Execute member and group terminations.

• Conduct reconciling activities at the member level.

• Analyze, process, and accurately reconcile group payments promptly.

• Investigate group suspense to ensure accurate posting of premiums.

• Perform payment audits for groups using MS Excel.

• Achieve quality and productivity targets while multitasking in a fast-paced environment.

• Collaborate effectively with internal stakeholders to fulfill departmental service-level objectives.

• Undertake additional responsibilities as needed according to departmental requirements.

⛳️ Requirements

• 2–4 years of experience in accounting, financial operations, insurance administration, premium billing, or a similar analytical position.

• Proven experience in researching and resolving payment discrepancies, account variances, or reconciliation challenges.

• Strong analytical capabilities and problem-solving skills.

• Intermediate proficiency in Microsoft Excel, including formulas, PivotTables, VLOOKUPs, and data analysis techniques.

• Ability to conduct complex reconciliations and administrative investigations within the servicing system.

• Proficient in analyzing financial premium data and conveying findings effectively.

• Excellent research and reconciliation abilities.

• Competent 10-key skills.

• Superior verbal and written communication skills, with the capacity to create professional correspondence.

• Exceptional analytical and critical thinking capabilities.

• Strong attention to detail and commitment to maintaining a low error rate.

• Ability to prioritize tasks, multitask, and adhere to tight deadlines.

• Capability to manage confidential information responsibly.

• High School Diploma or equivalent qualification.

• 2–4 years of experience in general accounting, with a solid understanding of relevant concepts and practices.

• Experience in a role that requires extensive research and reconciliation tasks.

🏝️ Benefits

• Comprehensive benefits package that is outstanding.

• Paid Time Off (PTO) available from the date of hire.

• 11 paid holidays throughout the year.

• 401(k) plan with up to a 6% company match; fully vested from day one.

• Opportunities for remote work with equipment provided by the company.

• Collaborative and team-oriented work environment.

• Opportunities for career advancement.

• Tuition Reimbursement program.

• Employee Assistance Program available.

• Inclusion Council and Employee Resource Groups to support diversity.

• Recharge Days and Volunteer Time Off offered.

• Annual incentive plan based on both company and individual performance.