Accounts Receivable and Billing Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct and manage the organization’s billing, collections, and accounts receivable operations.

• Ensure precise and timely end-to-end invoicing for customers.

• Analyze contracts, amendments, renewals, credits, and special billing agreements.

• Address billing inconsistencies relating to subscription terms, pricing, usage-based charges, and contract changes.

• Collaborate with Sales, Revenue Accounting, Legal, Customer Success, and Operations on contract and billing matters.

• Oversee accounts receivable, collections, reconciliations, and resolution of disputes.

• Create collection strategies, track payment trends, identify potential risks, and manage escalations.

• Spearhead enhancements to contract-to-cash processes, data quality, system controls, and scalable workflows.

• Improve billing system functionality, data integrity, and operational efficiency.

• Reconcile contracts, CRM records, billing systems, and accounting documentation.

• Support billing accuracy, revenue recognition alignment, and adherence to contractual obligations.

• Design and evaluate reports and KPIs related to billing, collections, cash flow, contract compliance, and operational performance.

• Lead, mentor, and cultivate the skills of billing and collections team members.

• Travel to orientation sessions, industry/company events, or onsite meetings as necessary.

• Execute additional assigned responsibilities.

⛳️ Requirements

• Bachelor's degree in Accounting, Finance, Business, or a related discipline, or an equivalent combination of education and relevant experience.

• Demonstrated professional experience in Accounts Receivable, Billing, Order-to-Cash, Revenue Operations, or associated financial operations.

• Proven experience in leading and developing teams, setting performance expectations, and achieving operational results.

• Comprehensive knowledge of subscription billing, accounts receivable, collections, contract management, and revenue-related processes.

• Experience in reviewing, interpreting, and operationalizing customer contracts, amendments, renewals, and intricate billing arrangements.

• Capability to navigate uncertainty, lead change initiatives, influence stakeholders, and implement scalable process enhancements.

• History of developing scalable processes, enhancing data quality, and fostering organizational growth.

• Familiarity with SaaS, subscription-based, recurring revenue, or equivalent business models.

• Cross-functional experience encompassing Sales, Customer Success, Legal, Finance, Accounting, and Operations.

• Advanced skills in Microsoft Excel and financial systems.

• Proficiency in data analysis, trend identification, report development, and supporting informed business choices.

• Preferred experience with ERP, CRM, and subscription billing platforms such as NetSuite, Salesforce, Chargebee, Zuora, Stripe, or similar.

• Knowledge of ASC 606 revenue recognition principles is preferred.

• Familiarity with internal controls, financial audits, SOX compliance, or similar governance requirements is preferred.

• Experience in leading projects, process enhancements, system implementations, or operational transformations is preferred.

• Strong analytical, critical thinking, problem-solving, and attention-to-detail skills.

• Capacity to handle proprietary and confidential information with discretion.

• Strong work ethic, integrity, honesty, collaboration, and a team-oriented mindset.

• Willingness to travel as needed, up to 10%.

🏝️ Benefits

• Annual base salary ranging from $100,000 to $130,000 USD.

• Bonus opportunities.

• Comprehensive benefits package.

• Additional perks.

• Opportunities for community engagement.

• Fully remote work within the US.

• Commitment to an equal opportunity workplace.

• Workplace accommodations available for applicants with disabilities.