Predictive Braze Architect

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Act as a reliable advisor to both clients and internal teams.

• Convert intricate marketing needs into scalable, high-performing platform solutions.

• Manage the complete technical direction for various client engagements.

• Oversee onboarding processes, solution architecture, and continuous optimization.

• Lead cross-functional teams through phases of discovery, scoping, launch, and post-launch optimization.

• Function as the main technical contact for clients.

• Facilitate technology discussions and simplify technical concepts for business stakeholders.

• Act as a liaison among account management, operations, and developer/engineering teams.

• Steer projects through governance while balancing time, scope, compliance, and client outcomes.

• Collect business, marketing, and technical requirements during the discovery phase.

• Design data feeds, platform configurations, and automated campaign workflows.

• Diagnose and resolve issues related to client data feeds.

• Establish guidelines for project scoping and estimation.

• Keep abreast of Braze updates, cross-channel marketing trends, and third-party integrations.

• Recognize recurring client requests and advocate for process or tool enhancements.

• Develop, document, and promote Braze best practices.

• Mentor junior team members and offer constructive feedback.

⛳️ Requirements

• A minimum of 3 years of hands-on architecture experience with the Braze platform.

• Proven experience in cross-channel marketing (Email, Push, SMS, Web Push, In-App Messaging).

• Previous consulting or client-facing advisory experience is essential.

• Bachelor’s degree or equivalent professional experience is required.

• Excellent communication skills for conveying complex technical subjects to non-technical audiences.

• A history of leading cross-functional teams without having direct reporting authority.

• Resourceful and solutions-oriented approach to problem-solving.

• High emotional intelligence with the ability to manage ambiguity, juggle competing priorities, and stay composed under pressure.

• A growth mindset and dedication to ongoing learning.

• Braze certification or equivalent platform credentials are a plus.

• Experience with marketing automation platforms beyond Braze, such as Salesforce Marketing Cloud, Iterable, or Klaviyo, is desirable.

• Familiarity with data warehousing, API integrations, or BI/reporting tools used in conjunction with Braze is a plus.

• Experience in mentoring or managing technical consultants is advantageous.

🏝️ Benefits

• Medical, vision, and dental insurance.

• Life insurance.

• Short-term and long-term disability insurance.

• 401k plan.

• Flexible paid time off.

• At least 15 paid holidays each year.

• Paid sick and safe leave.

• Paid parental leave.

• Colorado state and local employee leave benefits, including time off under the Colorado Healthy Families and Workplaces Act.