Pre-sales Tech Specialist

This is a fully remote position, open to applicants in Oklahoma, +1 more state.

📋 Description

• Facilitate technical discovery sessions, workshops, and presentations, translating intricate product functionalities (billing, mediation, invoicing, collections, subscription management) into understandable business benefits.

• Provide customized product demonstrations showcasing features such as usage-based billing, dunning processes, complex rating systems, and regulatory compliance.

• Serve as a reliable technical consultant to prospects throughout the sales journey, from initial qualification to final closure.

• Assist in the sales strategy for target regions, enhancing technical engagement to transform opportunities into revenue.

• Align customer business and technical requirements with product functionalities and integration possibilities.

• Collaborate with Product, R&D, and Professional Services to create high-level solution designs, architecture diagrams, and deployment strategies (SaaS, on-premise, hybrid).

• Specify solution scope, hosting alternatives, maintenance models, and timelines for proposals and Statements of Work.

• Provide guidance on pricing strategies in conjunction with sales and finance teams.

• Design and assist in Proof-of-Concept (POC) environments to confirm integration, performance, and compatibility with customer systems.

• Address technical concerns related to scalability, data migration, security, and compliance (e.g., tax/VAT management).

• Assess and communicate competitive positioning, contributing to demo enhancements, pricing adjustments, and inputs for the product roadmap.

• Lead or contribute to the technical components of RFP/RFI submissions, ensuring an accurate and engaging representation of platform and infrastructure capabilities.

• Supply technical content for sales materials, proposals, and customer success narratives.

• Collect and communicate customer feature requests to shape product development.

• Develop and sustain robust relationships with technical and business stakeholders at every organizational level.

• Support Quarterly Business Reviews (QBRs) with insightful analysis and reinforcement of solution value.

• Identify upsell and cross-sell possibilities within existing accounts through technical discovery and collaboration with account managers.

⛳️ Requirements

• Over 8 years of experience in software sales, technical pre-sales, product management, or solution architecture—preferably within telecom, utilities, or enterprise billing solutions.

• Demonstrated experience in designing solutions that address complex business and technical needs.

• In-depth knowledge of billing systems, usage/rating methodologies, integration patterns, and compliance standards.

• Understanding of strategic sales planning and forecasting.

• Familiarity with CRM tools.

• Exceptional communication skills—capable of conveying intricate technical concepts to business and executive audiences.

• Strong facilitation and collaboration skills across multidisciplinary teams.

• Consultative selling approach with a dedication to resolving customer challenges.

• Bachelor’s or master’s degree in computer science, engineering, or a related discipline.

🏝️ Benefits

• Equal opportunity employer

• Recruit, hire, train, promote, and provide all other employment privileges to qualified individuals without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation, or any other classification for which discrimination is prohibited.