Pre-Sales Specialist

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Gain mastery of our platform and assist the Sales team by providing insights, expertise, and the necessary tools;

• Actively listen to and comprehend the needs of prospects, collaborating internally on how Alan can best meet those needs;

• Develop a comprehensive understanding of prospects while evaluating the alignment of our offerings and capabilities;

• Engage in RFP submissions, crafting responses in cooperation with Sales, Insurance, and Product specialists;

• Participate in the customer acquisition journey to promote our services and products;

• Serve as the voice of the customer, contributing to the roadmap of Alan’s platform;

• Prepare for smooth handovers to ensure delightful customer onboarding experiences;

• Take part in and potentially coordinate the most complex customer onboarding processes;

• Collaborate closely with peers in France to ensure effective sharing of best practices and the development of a global playbook.

⛳️ Requirements

• You possess a minimum of 4+ years of experience in a SaaS environment;

• Strong written and verbal communication skills in English;

• Proficient written and verbal communication skills in either Dutch or French;

• You are located in Belgium;

• You have experience with end-to-end procurement projects (on either the buyer or supplier side) involving RFI’s, RFQ’s, and RFP’s;

• You excel in pitching a product transparently without overstating its capabilities;

• You quickly identify the root causes of customer concerns through active listening and effective requirements gathering;

• You are assertive and adept at managing objections in complex environments;

• You can deconstruct complex issues and identify product gaps to propose optimal product solutions;

• You are skilled at sharing relevant insights and context to positively influence product development;

• You thrive in managing high-level stakeholders effectively;

• You are proficient at prioritizing tasks while remaining committed to your obligations;

• You enjoy teamwork and have a strong desire to learn and develop;

🏝️ Benefits

• Competitive compensation. Generous equity packages complement your base salary.

• Flexible Office options. Enjoy a fantastic office space at our HQ in Brussels, sponsored co-working hubs in Ghent or Antwerp, or a fully remote experience with support for home office equipment, allowing you to live where you feel happiest.

• All necessary tools provided. Access top-quality equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and working hours. Organize your schedule as you see fit.

• Comprehensive healthcare coverage: Extremely inclusive health insurance—100% coverage for you and your children, and 90-100% for partners depending on your country* (for permanent contracts only)*.

• Transportation options. Utilize your own creativity based on the Green mobility budget (for Senior level Alaners).

• Learning and training opportunities. Enjoy a highly flexible training policy, with free books and a budget to attend and speak at conferences when opportunities arise.

• Personal growth through coaching: At Alan, coaching is fundamental to our culture. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, foster engagement, and navigate Alan's values to realize their full potential. Learn more about our coaching culture.

• Extended parental leave for all new parents.