Pre-Sales Solutions Architect

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Identify the unique value proposition for our enterprise clients by developing compelling value propositions, solution proposals, and statements of work. This includes analyzing and collecting business requirements from extensive and intricate client environments, as well as conducting necessary research and investigations to formulate comprehensive and precise technical solution proposals aligned with client needs.

• Prepare effort and cost estimates for custom engineering and modernization initiatives, implementations of customer experience solutions, customizations, integrations, and support services.

• Develop holistic solutions that encompass high-level designs, technical blueprints, statements of work, and service design for both customer experience (CX) and non-CX domains.

• Enhance sales engineering effectiveness by pinpointing immediate and long-term challenges that need addressing; supplying relevant information and insights for discussions; suggesting options and strategies; and executing directives.

• Assist marketing and delivery teams with knowledge transfer and technical inquiries as required.

⛳️ Requirements

• A university degree in mathematics, computer science, software development, or information technology is preferred.

• Over 10 years of experience in software engineering, professional services, technical consulting, or solution architecture roles.

• Expertise in contemporary architectural patterns, including microservices, event-driven systems, API-first design, and containerization.

• Familiarity with Customer Experience (CX) technologies or enterprise customer engagement platforms (e.g., Genesys, NICE, or similar) is highly desirable, with primary expertise in modern software engineering and enterprise solution architecture.

• Excellent communication and collaboration abilities, enabling direct interaction with both technical and business stakeholders.

• Proven experience in client interactions, pre-sales activities, customer workshops, and solution development processes.

• Capability to excel in fast-paced settings and deliver results under strict deadlines.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, which includes health insurance and a relocation program.

• Work From Anywhere Culture: take advantage of the flexibility that remote work offers.

• Growth Mindset: benefit from a variety of professional development opportunities, such as certification programs, mentorship and talent investment schemes, internal mobility, and internship opportunities.

• Global Impact: engage in meaningful projects for top global clients and help shape the future of various industries.

• Welcoming Multicultural Environment: be part of a dynamic, global team and flourish in an inclusive and supportive work atmosphere characterized by open communication and regular team-building social events.

• Social Sustainability Values: contribute to our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.