Pre-Sales Solutions Architect

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Recognize the value proposition for our enterprise clients and develop value propositions, solution proposals, and statements of work. This includes analyzing and collecting business requirements from large and complex client environments, as well as conducting necessary research to create comprehensive and accurate technical solution proposals based on these requirements.

• Prepare effort and cost estimates for custom engineering and modernization projects, customer experience (CX) solution implementations, customizations, integrations, and support services.

• Develop overall solutions, encompassing high-level designs, technical blueprints, statements of work, and service design for both CX and non-CX domains.

• Enhance sales engineering effectiveness by identifying both short-term and long-term issues that need to be addressed; providing relevant information and insights for discussions; recommending options and courses of action; and implementing directives.

• Assist marketing and delivery teams with knowledge transfer and technical requests as appropriate.

⛳️ Requirements

• A university degree in mathematics, computer science, software development, or information technology is preferred.

• Over 10 years of experience in software engineering, professional services, technical consulting, or solution architecture roles.

• Proficiency in modern architectural patterns, including microservices, event-driven systems, API-first design, and containerization.

• Familiarity with Customer Experience (CX) technologies or enterprise customer engagement platforms (e.g., Genesys, NICE, or similar) is highly desirable; however, primary expertise should lie in modern software engineering and enterprise solution architecture.

• Excellent communication and collaboration skills, with the ability to interact directly with both technical and business stakeholders.

• Proven experience in client interactions, pre-sales engagements, customer workshops, and solution development processes.

• Capability to excel in fast-paced environments and deliver under tight deadlines.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, which includes health insurance and a relocation program.

• Work From Anywhere Culture: take advantage of the flexibility that comes with remote work.

• Growth Mindset: benefit from a variety of professional development opportunities, including certification programs, mentorship, talent investment initiatives, internal mobility, and internships.

• Global Impact: collaborate on significant projects for top global clients and help shape the future of industries.

• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive workplace that promotes open communication and regular team-building social events.

• Social Sustainability Values: engage with our sustainable business practices that focus on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.