Pre-Sales Lead

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Master our platform and assist the Sales team by providing insights, expertise, and the necessary tools;

• Listen to and comprehend prospects’ needs, working internally to determine how Alan can best meet those needs;

• Develop a comprehensive understanding of the prospect and evaluate the alignment of our offerings and capabilities;

• Participate in RFP submissions and collaboratively craft Alan’s response with Sales, Insurance, and Product experts;

• Engage in the customer acquisition process to promote our services and products;

• Serve as the voice of the customer, influencing Alan’s platform roadmap;

• Prepare handover documentation for a seamless onboarding experience for customers;

• Participate in and eventually lead the most complex customer onboardings;

• Collaborate closely with your peers in France to ensure effective practice sharing and develop a global playbook.

⛳️ Requirements

• You possess a minimum of 4+ years of experience in a SaaS environment;

• Excellent written and verbal communication skills in English;

• Proficient in written and verbal communication in either Dutch or French;

• Experienced in end-to-end procurement projects (either buyer or supplier side), with participation in RFI’s, RFQ’s, and RFP’s;

• Skilled in pitching a product transparently without overselling its capabilities;

• Capable of identifying the root cause of customer concerns through active listening and requirements gathering;

• Assertive with the ability to handle objections in a complex environment;

• Ability to break down intricate issues and pinpoint product gaps to propose optimal product solutions;

• Proficient in sharing relevant insights and context to influence product development;

• Strong at managing high-level stakeholders;

• Excellent at prioritizing tasks while fulfilling commitments;

• Enjoy teamwork and have a constant desire to learn and grow;

• It would be advantageous if you have:

• Fluency in both Dutch and French is a significant plus;

• Experience in Insurance or Health platforms;

• Experience in end-to-end procurement projects (either buyer or supplier side) with involvement in RFI’s, RFQ’s, and RFP’s;

• Experience with HRIS / Payroll solutions.

🏝️ Benefits

• Fair rewards with generous equity packages that complement your base salary.

• Flexible Office options with an amazing HQ in Brussels, sponsored co-working spaces in Ghent or Antwerp, or a fully remote experience with home office equipment sponsorship to ensure you live where you’re happiest.

• All the necessary tools including top-of-the-line equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and working hours, allowing you to organize your time as you prefer.

• Comprehensive healthcare insurance: 100% coverage for you and your children, and 90-100% for partners depending on your country (permanent contracts only).

• Transportation support based on your own inspiration, utilizing the Green mobility budget (for Senior level Alaners).

• Learning and training opportunities with a highly flexible training policy, free books, and a budget to attend and speak at conferences when possible.

• Personal growth through coaching, as every Alaner is paired with a dedicated coach from day one to maximize their impact, engage their potential, and navigate Alan's values.

• Extended parental leave for all new parents.