Pre-Sales Engineer – West Coast

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborate with Account Executives, Key Account Managers, and the Chief Revenue Officer (CRO) to enhance revenue growth and facilitate strategic agreements.

• Grasp customer challenges and convert them into customized demonstrations, workflows, and technical presentations.

• Create and present engaging live demonstrations that highlight the real-world benefits of Synera.

• Serve as a reliable technical consultant for engineering teams and decision makers.

• Work alongside the Customer Success team to ensure seamless transitions and effective customer adoption.

• Motivate engineers and engineering leaders by illustrating how automation can revolutionize their workflows.

• Continuously gather insights from customers and relay them to Product, Sales, and Customer Success teams.

⛳️ Requirements

• Several years of experience in a customer-oriented technical position such as Sales Engineer, Solutions Consultant, or Pre-Sales Engineer in B2B SaaS.

• Comfortable navigating technically intricate products.

• Experience with CAD / CAE systems, capable of building or modifying models.

• Familiarity with mechanical components and manufacturing techniques such as 3D printing, casting, molding, milling, or deep drawing.

• Passionate about promoting technology and generating excitement among customers about new opportunities.

• Exceptional communicator and storyteller who can clarify complex technical ideas.

• Inquisitive and process-driven, always seeking to enhance operational efficiency.

• Enjoy in-person interactions with customers and colleagues, and willing to travel regularly (approximately 40%).

🏝️ Benefits

• Flexible working arrangements: choose when and where to work on the West Coast (provided you reside in the US).

• Flexible public holidays: adjust days off to align with your values and beliefs!

• Support for home office setup or access to our co-working space in Boston (if you are nearby).

• Personal development budget of $2,500.

• We do not track your vacation days as we trust our team members to make the best decisions for themselves and the company.

• Access to the mental health platform nilo to support your well-being.

• Health insurance and a 401(k) savings plan provided for your security.

• Regular team events, virtual coffee breaks, and spontaneous after-work gatherings.

• We also hold company-wide 2-3 day off-sites in Germany twice a year!