Pre and Post Sales Engineer – Data Center Power

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Act as a subject matter expert for nVent Smart Power Solutions, assisting various nVent functions such as Sales, Product Management, and Operations.

• Deliver first-level product support to both customers and colleagues for nVent Smart Power Solutions.

• Assess customer RFIs and RFQs as requested.

• Offer technical application support during both pre-sales and post-sales phases for Smart Power Solutions.

• Collaborate with the Smart Power Team to determine the best fit for products and services.

• Conduct product training for customers as needed, both virtually and on-site.

• Prepare necessary documentation for pre-sales, post-sales, and any required RMAs.

• Manage strategic accounts from a support standpoint.

• Review training materials for technical accuracy, including installation guides, operational manuals, and online learning resources.

• Represent nVent at industry events as necessary.

• Provide market-specific insights and feedback on products and services to the commercial teams.

• Support commercial teams during voice-of-customer (VOC) visits.

• Coordinate activities with the Sales Leader and team.

• Identify projects in the closing phase with the sales team and offer essential technical support!

⛳️ Requirements

• A bachelor's degree in electrical, mechanical, or applications engineering, or equivalent experience in the Data Center power industry.

• Ideally, a minimum of 5 years of experience in a technical application role focusing on Data Center power solutions.

• Capability to work 100% remotely, with travel averaging 30-50%, primarily within the US and Canada.

• A valid driver's license is mandatory.

• The preferred candidate would reside in the western US, although candidates from the central and eastern US will be considered for the right fit.

• A robust technical background in Air and Liquid Cooling Solutions within the Data Center sector is preferred.

• Familiarity with Data Center Power Architecture from UPS to rack/equipment level is a plus.

• Exceptional interpersonal and communication skills, with a strong customer-first approach.

🏝️ Benefits

• Medical, dental, and vision plans along with flexible spending accounts.

• Short-term and long-term disability benefits.

• Critical illness, accident insurance, and life insurance.

• A 401(k) retirement plan and an employee stock purchase plan, both featuring a company match.

• Additional supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.