Praktikant/in im Account Management, Native oder fließend Deutsch erforderlich

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will support our Account Management team in guiding clients in a structured, reliable manner with genuine appreciation.

• You will prepare check-ins, status updates, and follow-ups to ensure our clients make swift progress and feel optimally cared for.

• You will assist in maintaining our CRM system (HubSpot), keeping customer information up-to-date, and help prepare simple KPI overviews.

• You will accompany clients in their initial steps in the program, ensuring they have a clear overview—onboarding, next steps, and to-dos.

• You will closely collaborate with consulting, support, and mentoring teams to ensure clients receive the right support at the right time.

⛳️ Requirements

• You have initial experience in customer contact, service, sales, community management, or another communicative role.

• You possess a basic understanding of online marketing.

• You can communicate clearly, kindly, and precisely—both in writing and verbally.

• You have a strong digital affinity and can quickly adapt to new tools (CRM, Slack, Google Workspace).

• You work reliably, in an organized manner, and have a keen eye for detail—follow-ups, reminders, and deadlines are well managed by you.

• You are curious, learn quickly, and are eager to develop professional account management skills.

• You are proactive, think critically, and contribute your own ideas on how we can better support our clients.

• Duration of the internship: 20 hours per week / 3 months.

🏝️ Benefits

• Work from anywhere | We are a global remote team that embraces freedom and delivers results.

• Individual growth plans | With us, you don't just get a job, but a career that challenges you.

• High performance through OKRs & KPIs | You are measured by clear goals, not attendance.

• Unlimited vacation policy | Full freedom as long as you deliver your results.

• Exclusive team retreats | We regularly bring the remote team together in inspiring locations.

• Workshops & top-level sparring | Direct access to founders with a €35 million track record.

• Radical team spirit | We celebrate successes, challenge each other, and grow together.

• Ownership instead of hierarchy | Your ideas matter more than your title.

• Expert access | Regular sessions with international experts on topics like business, travel, and living abroad—growth goes beyond work.