Remotery

Practice Leader, Client Success

Posted May 10

This is a fully remote position, open to applicants in Arizona, +19 more states.

πŸ“‹ Description

β€’ Develop and expand a Client Success department from inception.

β€’ Articulate the vision, operational framework, and implementation of Client Success throughout the organization.

β€’ Determine how Lumelight enhances client value, retention, and growth.

β€’ Directly oversee a portfolio of important clients and manage strategic accounts.


⛳️ Requirements

β€’ 8–12+ years of experience in Client Success, Account Management, or Customer Experience.

β€’ Demonstrated ability to create or enhance a Client Success function.

β€’ Experience in a player/coach capacity.

β€’ Proven history of promoting retention, growth, and client satisfaction on a large scale.


🏝️ Benefits

β€’ Medical, Dental, and Vision Benefits.

β€’ Health Savings and Flexible Spending Account Options.

β€’ 401(k) with Automatic Company Contribution.

β€’ Employee Assistance Program.

β€’ Company-paid Life and Disability Insurance.

β€’ Paid Time Off.

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