Practice Director, Cloud Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop Toptal’s team of solution architects within Cloud Services.

• Establish technical vision, architectural standards, reference architectures, design patterns, and best practices.

• Recruit, onboard, and retain solution architects, ensuring team capabilities are aligned with market demands.

• Collaborate with Sales to evaluate client needs, define solutions, craft proposals, and conduct technical presentations and discussions with clients.

• Create scalable hybrid cloud and DevOps offerings, which include cloud migration, landing zones, container platforms, Infrastructure-as-Code, CI/CD, DevSecOps, SRE, observability, and FinOps.

• Work alongside Delivery to guarantee successful implementation and guide engineering teams through intricate technical decisions.

• Plan team capacity, manage workloads and utilization, and monitor pipeline support, win rates, and client satisfaction.

• Foster relationships with partners like AWS, Microsoft Azure, Google Cloud, VMware/Broadcom, Red Hat, and HashiCorp.

• Maintain thought leadership in hybrid cloud, platform engineering, and DevOps trends while contributing to marketing content.

• Take ownership of architecture for strategic accounts and create proofs of concept.

• Collaborate closely with Marketing, Sales, Delivery, and Talent Operations.

• Review practice demand, existing talent, active engagements, and development needs of Solution Architects.

• Define the operating model for the team and the pre-sales engagement process.

• Build a high-performing Solution Architect team and contribute to revenue growth.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• Over 15 years of experience in cloud, infrastructure, or DevOps engineering and architecture.

• At least 5 years of experience leading teams of solution architects or senior engineers within cloud or technology services.

• A minimum of 3 years managing a business or team, ideally with P&L or budget responsibilities.

• Proven track record of leading and developing teams of solution architects or senior technical consultants.

• Experience in building and scaling hybrid cloud and DevOps service offerings.

• In-depth knowledge of hybrid and multi-cloud architecture across AWS, Azure, and/or Google Cloud Platform.

• Familiarity with data center and virtualization platforms such as VMware, Nutanix, and Hyper-V.

• Knowledge of hybrid cloud technologies, including Azure Arc, AWS Outposts, and Google Distributed Cloud.

• Proficiency in Kubernetes, OpenShift, Docker, serverless computing, and microservices architecture.

• Experience with Infrastructure-as-Code and configuration management tools such as Terraform, Ansible, CloudFormation, or Pulumi.

• Hands-on experience with CI/CD pipelines, GitOps, and automation frameworks.

• Expertise in DevOps and platform engineering practices, including DevSecOps, SRE, observability, and DORA metrics.

• Experience with cloud migration, application modernization, disaster recovery, and business continuity.

• Familiarity with NIST, ISO 27001, SOC 2, CIS, identity and access management, encryption, and policy-as-code.

• Knowledge of FinOps, cloud cost optimization, AI-driven infrastructure and operations, and edge computing.

• Capability to build relationships with enterprise clients and executives.

• Ability to lead collaboratively in a high-growth environment.

• Skills to articulate strategy with an agile execution plan.

• Proven success in making data-driven decisions and defining key metrics.

• Ability to translate complex technical concepts into business strategies for non-technical stakeholders.

• Strong written and verbal communication skills for both technical and non-technical audiences.

• Capability to thrive in a fast-paced, rapidly growing company.

• Must have authorization to work in the US at the time of hire.

• Resumes and communications must be submitted in English.

• Relevant certifications are advantageous, but not mandatory.

🏝️ Benefits

• Participation in a 401(k) retirement plan.

• Medical, dental, and vision health insurance plans.

• Basic life insurance coverage.

• Short-term and long-term disability coverage.

• Flexible spending, dependent care, and health savings accounts.

• Access to telehealth virtual doctors.

• Employee assistance program.

• Flexible paid time off.

• Fully remote work arrangement.