Platform Associate Resident Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the main technical consultant for designated strategic customer accounts

• Build and sustain trusted advisor relationships with customer security teams and leadership

• Comprehend customer security operations workflows, use cases, and business objectives

• Mentor customer teams on Falcon best practices and threat hunting methodologies

• Offer technical implementation, configuration, and troubleshooting support for the deployment of the CrowdStrike Falcon platform and its associated applications

• Aid customers in operationalizing all Falcon modules

• Resolve customer issues across enterprises of various sizes

• Employ and engineer both native and third-party software deployment technologies

• Create scripting and application solutions utilizing Falcon APIs

• Plan customer projects and deliver status updates

• Collaborate with customer information technology teams

• Assist customers in vulnerability and asset management using CrowdStrike applications such as Exposure Management

• Support customers with integrating CrowdStrike into their existing tools

• Advise customer leads on incident management functions

• Work with Professional Services to create customer-facing materials

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, and/or equivalent military or work experience

• Over 2 years of experience with relevant security applications, including endpoint, identity, cloud, SIEM, or similar

• Basic knowledge of software deployment technologies

• Familiarity with Windows, Mac, and Linux platforms

• Experience in computer and network systems security

• Strong analytical and problem-solving abilities, capable of identifying solutions to unusual and complex challenges

• Demonstrated experience using AI technologies to enhance decision-making, streamline workflows, improve efficiency, and drive business outcomes

• Excellent communication skills with the ability to articulate technical concepts to diverse audiences

• Strong presentation and training delivery skills

• Self-driven with exceptional time management and prioritization abilities

• Customer-centric mindset with a dedication to fostering customer success

• Ability to work independently in a remote or embedded environment

• Strong problem-solving and analytical thinking skills

• Proactive and meticulous in managing workload and prioritizing customer projects

• High level of motivation; self-starter; results-oriented

• Willingness to travel up to 20% of the time

• Currently possess or can obtain the necessary security clearances as per customer requirements

🏝️ Benefits

• Industry-leading compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holiday policies for relaxation

• Paid parental and adoption leave

• Professional development opportunities available to all employees, regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to foster connections

• Dynamic office culture featuring world-class amenities

• Great Place to Work Certified™ globally