Pharmacy Technician II

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Execute technical duties within the pharmacy department of the Health Plan, working under the general supervision of the pharmacy technician supervisor.

• Respond to inbound phone inquiries.

• Initiate outbound phone calls.

• Manage the processing of faxed, electronic, or verbal prior authorizations.

• Conduct basic operations within computer systems.

• Demonstrate proficiency across various areas of pharmacy practice.

• Cultivate continuous call center etiquette when handling phone communications.

• Record all inbound and outbound calls accurately.

• Make decisions regarding prior authorization based on established criteria.

• Forward prior authorizations for clinical review when necessary.

• Assess and escalate prior authorizations, questions, or issues that fall outside the pharmacy technician's scope to the direct supervisor or pharmacist on duty.

⛳️ Requirements

• A High School Diploma or GED is required.

• Completion of a post-high school diploma or certificate program in pharmacy technician training is preferred.

• A minimum of one year of experience as a pharmacy technician in a healthcare or retail environment is required.

• CPHT-Certified Pharmacy Technician credentials from the PTCB - Pharmacy Technician Certification Board are mandatory.

• PHAT-Licensed Pharmacy Technician certification from DORA - Department of Regulatory Agencies is required.

• Residency in Colorado is mandatory.

• Capability to function as a collaborative team member.

• Strong attention to detail is essential.

• Familiarity with basic pharmacy practices and procedures is required.

• Proficiency in mathematical computation skills.

• Excellent organizational and communication skills are necessary.

• Competence in typing, keyboarding, and proofreading is essential.

• Ability to work independently in a remote environment.

• Knowledge of prescription processing and third-party billing is advantageous, if applicable.

• Proficiency in Microsoft® Office is preferred.

• Capability to prioritize tasks and manage multiple responsibilities simultaneously based on compliance requirements or deadlines.

🏝️ Benefits

• Paid time off beginning at 28 days annually, which includes vacation, personal/sick leave, and 7 holidays.

• 100% paid parental leave for up to 6 weeks.

• Immediate eligibility for retirement plans with employer contributions of up to 9.5%.

• Comprehensive medical, dental, and vision plans.

• Employer-paid disability and life insurance.

• Extensive well-being programs.

• On-site employee fitness center.

• Complimentary RTD EcoPass for public transportation.

• Childcare discount programs available.

• Exclusive discounts on major brands, travel, and more.

• Tuition reimbursement and assistance programs.

• Opportunities for education, coaching, and professional development.

• Clear pathways for career advancement.

• Professional clinical advancement program and shared governance.

• Eligibility as a Public Service Loan Forgiveness (PSLF) employer.

• Free student loan coaching and assistance with navigating the PSLF program.

• Recognized as a National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer.