PgMO Operations Coordinator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Assist in the upkeep and maintenance of PgMO processes, governance standards, and operational procedures to ensure uniformity across the organization.

• Aggregate program and project information into status reports and dashboards for leadership and stakeholders.

• Organize and facilitate PgMO meeting schedules by preparing agendas, recording minutes, tracking action items, and following up on commitments.

• Maintain and systematize PgMO document libraries, templates, and knowledge bases to ensure information is always up-to-date and accessible.

• Supervise risk and issue logs across programs, escalating matters that require attention and keeping registers current.

• Assist in the onboarding process for new team members into tools, processes, and established standards.

• Identify operational inefficiencies and propose process enhancements to boost PgMO effectiveness.

⛳️ Requirements

• 3–5 years of experience in PgMO coordination, project support, executive administration, or business operations.

• Strong expertise in Google (Gmail, Docs, Slides) and Microsoft 365 (Excel, PowerPoint, SharePoint), along with proficiency in at least one project management platform (Asana, Jira, MS Project, or equivalent).

• Highly organized and detail-focused — adept at noticing what others overlook and taking pride in precision.

• Clear and effective communicator across diverse teams and time zones — written and verbal English at a business-fluent level.

• Comfortable working with data — capable of extracting, organizing, and presenting information in a clear and structured manner.

• Skilled in process and documentation creation — able to transform provided information into new processes and onboarding materials.

• Self-motivated and flexible — capable of handling multiple priorities and adjusting to changing demands without losing focus.

• Service-oriented attitude — enhances the effectiveness of the people and programs around you.

• Business-fluent English is required — both written and verbal.

🏝️ Benefits

• Benefits as per Mexican law.

• 15 days of paid time off (PTO) in the first year, increasing to 3 additional days per year thereafter.

• 5 days of leave for the death of immediate family members, negotiable.

• Comprehensive Major Medical Expenses Insurance covering immediate dependents (spouse and children).

• Annual performance bonus (approximately 10% of annual salary).

• Annual salary adjustment.

• Employee Referral Bonus.

• Paid Certifications / Courses through Coursera License.

• 5% Savings Fund.

• 5% Grocery Vouchers.