Personal Vacation Planner – Outbound Sales Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Make outbound calls to prospective customers to promote maritime leisure vacation packages.

• Offer tailored recommendations and assistance to clients based on their individual preferences.

• Establish rapport with customers to effectively understand their vacation needs and desires.

• Employ persuasive selling techniques to motivate customers to book their ideal oceanic leisure vacation.

• Address customer inquiries and deliver exceptional service throughout the booking journey.

• Follow up with clients via email to offer additional information and support.

• Exhibit consistent and dependable performance, achieving or surpassing sales goals and customer service metrics.

• Keep precise records of customer interactions, sales transactions, and service requests in the CRM system. Stay updated on the latest cruise offerings, promotions, and industry trends.

⛳️ Requirements

• Outstanding verbal and written communication skills in English.

• Demonstrated experience in outbound sales and customer service, ideally within the travel or hospitality sector.

• A minimum of 1 year of sales experience in the BPO/Call Center industry.

• Strong interpersonal abilities to build rapport and establish trust with customers.

• A natural inclination towards achieving sales targets, with a history of consistent performance.

• Excellent negotiation and persuasion abilities.

• Capability to work independently as well as collaboratively in a fast-paced environment.

• Proficient in utilizing CRM software and other sales/service tools.

🏝️ Benefits

• Competitive salary

• 100% Remote work set-up.

• Opportunities for professional development and career growth.