
Personal Financial Counselor Trainee
Posted 13 hours ago

Posted 13 hours ago
This is a fully remote position, open to applicants in United States.
• Receive training in personal financial counseling services and responsibilities while pursuing the necessary PFC certification.
• Offer education, information, and support to members, providers, as well as internal and external customers.
• Acquire skills in providing personal financial counseling and management services for service members and their families.
• Learn to assist service members in creating spending plans for extended absences.
• Understand how to coordinate, promote, and deliver Personal Financial Management classes and workshops throughout the military lifecycle.
• Gain proficiency in using virtual counseling and electronic communication methods, such as web-based tools, secure online chat, video communications, and secure video teleconferencing.
• Learn to manage duty-to-warn situations according to Department of Defense protocols.
• Communicate with leadership and engage in both individual and group supervision.
• Participate in in-services, training sessions, quality improvement committees, and other assigned contract activities.
• Perform additional duties as required.
• A minimum of 1,000 hours of financial counseling experience obtained prior to application.
• A bachelor's degree is required; an associate degree with 4 years of experience may be considered in lieu of a bachelor's degree; a high school diploma with 6 years of experience may also be considered in lieu of a bachelor's degree.
• Must be a U.S. citizen.
• Proficient in English.
• Capable of delivering presentations to both small and large groups.
• Bilingual in English and Spanish if required by the contract.
• Ability to achieve a favorably adjudicated Tier 2 investigation status.
• Must be actively working towards successfully passing and obtaining an approved Financial Certification (AFC, CFP, or ChFC) within three months of employment.
• Must hold a valid in-state driver's license.
• Adhere to ethical standards and maintain confidentiality.
• Exemplify employee attributes related to attitude, customer service, company culture, and work ethic.
• Short-term incentives may be available.
• Comprehensive benefits package.
• Health benefits.
• Life benefits.
• Voluntary benefits.
• Benefits and perks that promote physical, mental, emotional, and financial wellbeing.
• Tobacco-free workplace.
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