Performance Assurance Analyst – Federal Health IT

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze and monitor key performance indicators to assess success and pinpoint areas for enhancement.

• Ensure that data and reports are precise, consistent, and comply with quality standards.

• Detect discrepancies, resolve reporting issues, and contribute to enhancing data reliability.

• Create monthly and quarterly reports that showcase trends, insights, and opportunities for improvement.

• Review and verify data against original sources to guarantee accuracy.

• Collaborate with cross-functional teams to evaluate results, share insights, and facilitate informed decision-making.

• Maintain thorough documentation of performance outcomes, findings, and suggested improvements.

⛳️ Requirements

• At least 3 years of experience in performance analysis, quality assurance, auditing, or a similar field.

• Proficient in Microsoft Excel and Power BI.

• Practical experience in analyzing performance metrics, validating data, and creating reports.

• Exceptional attention to detail, strong analytical skills, and problem-solving capabilities.

• Strong communication and collaboration skills, with the ability to convey insights clearly across teams.

• Must successfully complete the necessary background screening.

• Clearance: Public Trust.

• Preferred: Relevant certifications such as Certified Quality Auditor (CQA), ITIL 4, or Six Sigma.

• Preferred: Familiarity with service-level agreements (SLAs), performance-based contracts, or quality management processes.

• Preferred: Experience in performance auditing, compliance reporting, and continuous improvement initiatives.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• 401(k) retirement plan with company matching contributions.

• Paid time off and paid holidays.

• Professional development and company-supported certification opportunities.

• Home-office equipment and remote-work support.

• Fitness and wellness reimbursement programs.

• Weekly pay and company team events.

• Benefits are subject to applicable plan terms and eligibility requirements.